Assistant Manager, Business Partner Mgt

2 weeks ago

Ayala Alabang, National Capital Region, Philippines Concepcion Industrial Corporation Full time
  • Lead and mentor a team of Business Relationship Leads, ensuring consistent service quality and stakeholder engagement.
  • Provide coaching and guidance on client engagement, issue resolution, and process alignment.
  • Monitor workload distribution and performance across the BR Leads.
  • Foster a culture of accountability, collaboration, and continuous improvement.
  • Serve as the senior point of contact for high-level stakeholders and escalations across business units and the corporate team
  • Build and maintain executive-level relationships to ensure alignment between FAS and enterprise needs.
  • Facilitate regular service review meetings and governance forums with senior stakeholders.
  • Drive customer experience strategies and initiatives to enhance service delivery outcomes across supported entities.
  • Oversee monitoring and reporting of Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and client satisfaction.
  • Ensure governance frameworks, escalation protocols, and engagement models are consistently applied by the BR Leads.
  • Partner with service delivery leaders to address systemic service issues or recurring gaps.
  • Identify and implement cost optimization and savings opportunities in collaboration with FAS leadership.
  • Identify cross-functional improvement opportunities based on recurring pain points and stakeholder feedback.
  • Support the design and execution of change initiatives, process enhancements, and automation opportunities
  • Ensure that FAS evolves to meet changing business needs.
  • Collaborate closely with the CMO to ensure alignment and execution of customer success initiatives.
  • Consolidate reports from BR Leads for submission to the Head of FAS and leadership teams.
  • Provide insights and recommendations based on trends in service performance, client feedback, and issue logs.
  • Drive transparency in communication between FAS and its stakeholders.
  • Provide ad-hoc analysis and insights at both strategic and operational levels to support management decision-making.

Minimum Qualifications

  • Bachelor's Degree in Business, Finance, Accounting, or related field (Master's preferred)
  • Minimum 8–10 years' experience in Finance and Accounting Services, Service Delivery, or Relationship Management, with at least 3 years in a leadership role
  • Strong understanding of finance processes (e.g., Record-to-Report, Source-to-Pay, Order-to-Cash)
  • Experience in managing client relationships at corporate leadership level
  • Familiarity with ERP and finance process tools (e.g., SAP, Oracle, NetSuite)
  • Professional certifications (CPA, CMA, ACCA, CIMA, Lean Six Sigma, or equivalent) are an advantage
  • 8–10 years' experience in Business Analysis
  • Proven experience collaborating across multiple functions and levels in the organization

  • Assistant Manager Business Partner Mgt

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines Concepcion Industrial Corporation Full time

    Job DescriptionLead and mentor a team of Business Relationship Leads, ensuring consistent service quality and stakeholder engagement.Provide coaching and guidance on client engagement, issue resolution, and process alignment.Monitor workload distribution and performance across the BR Leads.Foster a culture of accountability, collaboration, and continuous...

  • Business Partner Management Assistant Manager

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines Concepcion Business Services, Inc. Full time

    Job DescriptionLead and mentor a team of Business Relationship Leads, ensuring consistent service quality and stakeholder engagement.Provide coaching and guidance on client engagement, issue resolution, and process alignment.Monitor workload distribution and performance across the BR Leads.Foster a culture of accountability, collaboration, and continuous...

  • Finance Business Partner

    6 days ago

    Ayala Alabang, National Capital Region, Philippines Concepcion Business Services, Inc. Full time

    Purpose of the Role:The Finance Business Partner – Manager acts as a strategic advisor to assigned Business Units, leading financial planning, performance management, and commercial decision support. The role drives value creation through data-driven insights, proactive business partnering, and sound financial stewardship. The position provides leadership...

  • Finance Sr. Specialist, Business Partnering

    1 week ago

    Ayala Alabang, National Capital Region, Philippines Concepcion Business Services, Inc. Full time

    Purpose of the Role:The Finance Sr. Specialist acts as a strategic advisor to assigned Business Units, leading financial planning, performance management, and commercial decision support. The role drives value creation through data-driven insights, proactive business partnering, and sound financial stewardship. The position provides leadership to a small...

  • HR Business Partner

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines Pinnacle Intelligence Full time

    Department:Human ResourcesReports To:Head of HRLocation:Alabang (On-site), Muntinlupa City, Metro Manila, PhilippinesPosition Summary:The HR Business Partner (HRBP) plays a critical role in aligning HR strategies with business goals across assigned programs or verticals. This role is responsible for driving employee engagement, managing employee relations...

  • HR Business Partner

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines Pinnacle Intelligence Full time

    Department: Human ResourcesReports To: Head of HRLocation: Alabang (On-site), Muntinlupa City, Metro Manila, PhilippinesPosition Summary:The HR Business Partner (HRBP) plays a critical role in aligning HR strategies with business goals across assigned programs or verticals. This role is responsible for driving employee engagement, managing employee relations...

  • HR Business Partner

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines Filinvest Group Full time

    FILINVEST COMPANY: QUEST PLUS CONFERENCE CENTER MANILAPOSITION SUMMARY:The HR Business Partner will help align the hotels HR initiatives and functions with the hotel's needs and objectives. HRBP must be able to help in identifying the employees training needs; handle employee engagement activities; streamline HR functions; provide HR reports; run onboarding...

  • HR Business Partner

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines Filinvest Group Full time

    FILINVEST COMPANY: QUEST PLUS CONFERENCE CENTER MANILAPOSITION SUMMARY:The HR Business Partner will help align the hotels HR initiatives and functions with the hotel's needs and objectives. HRBP must be able to help in identifying the employees training needs; handle employee engagement activities; streamline HR functions; provide HR reports; run onboarding...

  • Human Resources Business Partner

    6 days ago

    Ayala Alabang, National Capital Region, Philippines Hospitality Innovators Full time

    I. SpecificA. Handles Out of Town Properties.The Human Resource Business Partner (HRBP) will partner with the HR Officers and General Managers of the Properties under HII to ensure the smooth and efficient delivery of HR processes, policies, and services.Duties will include coaching and mentoring the HR Officers and anticipating needs in the areas of...

  • Finance Business Partner Analyst

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines Syngenta Group Full time

    Company Description As a world market leader in crop protection, we help farmers to counter these threats and ensure enough safe, nutritious, affordable food for all – while minimizing the use of land and other agricultural inputs.Syngenta Crop Protection keeps plants safe from planting to harvesting.  From the moment a seed is planted through to harvest,...