Sales Account Officer

The Inside Sales Account Officer is a full-cycle solar consultant responsible for managing the entire customer journey—from lead generation, closing, installation, to referral—using digital tools and internal coordination. While working remotely or in-office, this role ensures a seamless and high-conversion experience by proactively guiding clients through sales, site validation (via a dedicated engineer), project coordination, and post-installation support.

Full-Cycle Sales Ownership

● Manage the entire sales journey for assigned clients.

● Lead qualification & consultative selling across various digital platforms

● Site data collection coordination with an assigned field engineer

● Proposal, negotiation & closing

● Pre-installation coordination including documentation, timelines, and permits

● Post-installation support for system activation, handover, and referrals Client Account Management

● Serve as the single point of contact for the client from first call to final commissioning.

● Track all project stages, proactively inform the client, and resolve delays or questions.

● Ensure all documentation is accurate, complete, and timely for handoff to Ops. Coordination & Handover

● Coordinate closely with assigned site engineers, permitting, and project teams to ensure a smooth installation and customer handover experience.

● Attend internal handoff and kick-off meetings to ensure project context is fully shared.

● Prepare all client records, permits, and payment terms prior to installation.

● Collaborate with the other functions (i.e. Marketing) to develop and implement effective sales strategies and promotional activities. Product Knowledge & Continuous Improvement

● Stay updated with industry trends, market conditions, and competitor activities.

● Maintain comprehensive knowledge of the company's solar products, services, and pricing structures.

● Analyze objections and close reasons to identify patterns and optimize pitch. Reporting & CRM Management

● Keep CRM fully updated with notes, progress, and customer preferences.

● Submit regular status reports to sales & organization leadership.

Qualifications and Skills Education:

● Bachelor's degree in Business Administration, Marketing, Engineering, Communications, or a related field.

● Sales training or certification in Sales, Renewable Energy, or CRM software is a plus. Experience:

● At least 2 years of experience in Technical sales, preferably in power industry, renewable energy, automobile, construction, or utilities.

● Proven track record in lead generation, sales pipeline management, and closing deals.

● Experience in residential rooftop solar sales is an advantage but not required. Sales and Business Acumen:

● Strong B2C sales experience, with the ability to engage homeowners, small businesses, and decision-makers.

● Familiarity with lead generation strategies (referrals, cold calling, social media, networking).

● Knowledge of sales cycle management, customer acquisition, and negotiation techniques.

● Experience using CRM tools (e.g., HubSpot, Salesforce) for tracking leads and sales performance. Communication and Customer Engagement:

● Excellent verbal and written communication skills for effective sales pitches and presentations.

● Strong active listening skills to understand customer needs and recommend solutions.

● Ability to handle objections, negotiate, and close deals confidently.

● Customer-centric mindset with the ability to build and maintain strong client relationships. Technical Knowledge (Solar Industry is a plus but not required):

● Basic understanding of solar energy, net metering, and system components.

● Ability to explain cost savings, return on investment (ROI), and financing options for solar systems.

● Willingness to learn and stay updated on solar technology, policies, and industry trends.

Job Type: Full-time

Pay: Php30, Php50,000.00 per month

Work Location: In person