International Admissions Advisor

3 days ago

Makati National Capital Region Philippines EDU Holdings Full time $20,000 - $40,000 per year

About EDU:

EDU is an ASX-listed company focused on delivering quality education in the Health and Community Services sectors. We empower individuals towards meaningful careers through our two key businesses:

  • Australian Learning Group (ALG) - VET provider for international students. Learn more about ALG.
  • Ikon Institute of Australia (Ikon) - HE provider for domestic and international students. Learn more about Ikon.

About You:

We are seeking a dedicated and highly skilled International Admissions Advisor to join our team. This role plays a crucial part in the administration and processing of international student admissions for both Ikon and ALG. As the Admissions Advisor, you will assess student applications, process admissions in a timely and compliant manner, and ensure an exceptional experience for prospective students and their agents.

The offshore role is a permanent work-from-home and Day shift position.

Key Responsibilities

  • Application Assessment: Review and assess student applications for both VET and Higher Education courses, ensuring completeness, validity, and compliance with entry requirements.
  • Admissions Processing: Process student applications in line with internal policies, ensuring all criteria are met and that conditional and unconditional Letters of Offer are issued accurately and within agreed turnaround times.
  • Student Communication: Maintain clear communication with prospective students and agents, managing follow-ups for unconverted offers and providing timely updates ahead of course commencement.
  • Document Management: Issue eCoEs from PRISMS and ensure all student records are maintained accurately in the student management systems.
  • Student and Agent Relations: Provide exceptional customer service to agents and prospective students, ensuring a smooth admission process and gathering feedback to improve service.
  • Compliance and Quality Assurance: Ensure compliance with all relevant legislation, including the ESOS Act, RTO Standards, and Higher Education Standards. Support the team with quality assurance initiatives and continuous improvement processes.
  • General Administration: Complete any other administrative tasks as directed by the International Admissions Manager.

Education, Experience, and Skills

  • A Bachelors degree or higher is preferred.
  • At least 3 years of experience in a similar role.
  • Experience with PRISMS, Student Management System (SMS) software (RTO Manager and Wisenet preferred), and CRM systems (Zendesk and HubSpot preferred).
  • Ability to deliver exceptional customer service and build rapport with students, agents, and internal teams.
  • Excellent IT literacy, particularly with Microsoft Office and student management software.
  • Proactive work habits with a keen eye for detail and strong time-management skills.

Diversity & Inclusion

We celebrate our diversity and strive to reflect contemporary Australian society in order to better serve our students. We welcome and encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, sexually and gender diverse people, people with lived experience of adversity, and from people of all ages. 

Next steps

Please apply online or send your resume and a covering letter summarising your relevant skills and experience to

  • International Admissions Advisor

    3 days ago

    Makati City, National Capital Region, Philippines EDU Holdings Limited Full time

    About EDUEDU is an ASX-listed company focused on delivering quality education in the Health and Community Services sectors. We empower individuals towards meaningful careers through our two key businesses:Australian Learning Group (ALG) - VET provider for international students. Learn more about ALG.Ikon Institute of Australia (Ikon) - HE provider for...

  • Admissions Officer

    4 weeks ago

    , , Philippines upGrad GSP Full time

    Admissions Officer – upGrad GSP (Philippines) Business Unit: upGrad Global Study Partners (GSP) Work Type: Full-time | 5-day work week Position Title: Admissions Officer Primary Purpose The Admissions Officer plays a key role in managing and overseeing all functions related to the student admission process at upGrad GSP Global Admissions. The role requires...

  • Admissions Support

    3 days ago

    Philippines Smart Outsourcing Solution Full time ₱240,000 - ₱384,000 per year

    Job Title: Admissions SupportWork Setup: WFH setupJob Summary:The Admissions Support role provides administrative and operational assistance to the admissions team, ensuring a smooth and efficient enrollment process. The role involves handling inquiries, maintaining accurate student records, and supporting communication between prospective students, parents,...

  • Financial Advisor

    3 weeks ago

    , Davao del Sur, Philippines SUN LIFE ADVISOR Full time

    Overview The Advisor provides expert guidance and support to clients or internal stakeholders on a variety of topics. This role requires strong analytical, communication, and problem-solving skills, as well as a deep understanding of relevant industry knowledge and best practices. The Advisor acts as a trusted resource and builds strong relationships with...

  • Enrollment Advisor

    1 day ago

    Makati City, National Capital Region, Philippines Mapúa University Full time ₱17,000 - ₱18,000 per year

    Mapúa University (MU) is one of the top Engineering schools in the Philippines. With ABET-accredited programs delivered through cutting-edge methods and state-of-the-art facilities, Mapua trains and forms individuals to possess important knowledge, skills, and values, collectively known as outcomes, that will make them globally competitive and truly...

  • Sales and Marketing Specialist

    3 weeks ago

    National Capital Region, Philippines Cyberbacker Careers Full time

    Key Responsibilities: -Dominate your market: Identify, target, and win new business opportunities like the sales pro you are. -Crush your quotas: We don’t care about excuses – we care about results. Exceed monthly and quarterly sales goals, and then push for more. -Sell with confidence: Be the expert, the trusted advisor, and the authority in your space....

  • Internal Controls Advisor

    1 week ago

    Makati City, National Capital Region, Philippines Chevron Full time ₱1,200,000 - ₱2,400,000 per year

    Total Number of Openings1About UsChevron is a leading multinational energy company with operations in over 180 countries. Founded in 1879, Chevron has a rich history of innovation and growth, making significant contributions to the global energy landscape.Chevron markets Caltex fuels, lubricants and other petroleum products in the Philippines. Our network of...

  • Internal Controls Advisor

    2 weeks ago

    Makati City, National Capital Region, Philippines Chevron Full time $90,000 - $120,000 per year

    Total Number of Openings1About UsChevron is a leading multinational energy company with operations in over 180 countries. Founded in 1879, Chevron has a rich history of innovation and growth, making significant contributions to the global energy landscape.Chevron markets Caltex fuels, lubricants and other petroleum products in the Philippines. Our network of...

  • Sales Insurance Advisor

    3 weeks ago

    Capital District, Philippines PRULIFE UK - Team Donna Full time

    Location: Remote / Field-based (Philippines) Full-time | Part-time | Commission-Based Are you looking for a meaningful career where you can grow professionally and make a real difference in people’s lives? We are seeking driven, passionate, and purpose-led individuals to join our team as Financial Advisors. Whether you’re exploring a career change or...

  • HSE Advisor

    3 weeks ago

    Makati, Philippines Hitachi Rail Full time

    HSE Advisor – Hitachi Rail The HSE Advisor role is based in Makati City and involves supporting the NSCR CP04 project as part of a global Hitachi Rail team. The position focuses on HSE advisory and data/reporting responsibilities to drive HSE performance and ensure compliance with Hitachi Rail’s reporting requirements. Responsibilities Lead continuous...