Guest Experience Expert

1 week ago

Pasig, National Capital Region, Philippines Marriott International Full time ₱250,000 - ₱500,000 per year
Job Description

POSITION SUMMARY

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Team

At AC Hotels, we believe attention to detail is the greatest form of generosity we can offer. Whether it's the artful pour of a drink or the sleek, edited environment, AC Hotels and our family members believe that if we have time to make it, we have time to make it beautiful. Our guests recognize and appreciate the precise design of AC Hotels and the detail-oriented nature of our family members. If you are looking for true hospitality, AC Hotels offers the perfect environment. Family members express a global mindset and passion for detail. They present a natural curiosity to learn and try new things. Whether staying current with trends in art, technology, or design, family members are eager to share with guests and others.

Family members look to delight others and always ask themselves how they can improve the service experience. If this sounds like you, we invite you to explore career opportunities with AC Hotels. In joining AC Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

  • Learning Interactions Expert

    2 days ago

    Pasig, National Capital Region, Philippines TaskUs Full time ₱900,000 - ₱1,200,000 per year

    So what does aLearning Interactions Expertreally do? Think of yourself as someone who is responsible for the creation of interactive and engaging self-paced lessons. Not just anyone is qualified for this role We make sure we get the best of the best. After all, we are a ridiculously good company, so we make sure our employees are top-notch. So come on, now...

  • Audit Assosciate

    6 days ago

    Pasig, National Capital Region, Philippines Scottland Inc Full time ₱144,000 - ₱600,000 per year

    Auditing of The Lind Hotel's daily transactions from Opera System vs Bank Statement.Checking of documents, credit card transactions, and the general cashier report.Verifies and checks discrepancies from the settlement report.Provide an auditing guest stay report.Submit on-time reports.Skills required:Analytical, technical accounting knowledge, and an expert...

  • HubSpot Implementation Expert

    1 week ago

    Pasig, National Capital Region, Philippines LTVplus, LLC Full time ₱900,000 - ₱1,200,000 per year

    HubSpot Implementation Expert - Remote MRF: 102970Is This YOU? Then We Want to Meet YouWe are seeking a dedicated and knowledgeable HubSpot Implementation Expert (Project-Based)to lead and support the smooth transition of Marketing and Sales workflows from GoHighLevel (GHL) to HubSpot, ensuring efficient setup, automation, and data integrity. This role will...

  • Process Expert

    6 days ago

    Pasig, National Capital Region, Philippines A.P. Moller - Maersk Full time ₱300,000 - ₱600,000 per year

    Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.At Maersk, we believe in the power of diversity, collaboration, and continuous learning...

  • OD and TALENT SOLUTIONS EXPERT

    2 weeks ago

    Pasig, National Capital Region, Philippines TrainStation International Full time ₱900,000 - ₱1,200,000 per year

    I. ROLE AT A GLANCETheOD and Talent Solutions Expert (ODTSE)is responsible for designing, developing, and delivering programs inOrganizational Development,Talent Development, andTalent Management. This role will also conduct needs analysis, present tailored solutions to clients, and offer opportunities to refer and manage client accounts earning commissions...

  • Audit Associate

    6 days ago

    Pasig, National Capital Region, Philippines Scottland, Inc. Full time ₱240,000 - ₱300,000 per year

    Auditing of The Lind Hotel's daily transactions from Opera System vs Bank Statement.Checking of documents, credit card transactions, and general cashier reports.Verifies and checks discrepancies from the settlement report.Provide an auditing guest stay report.Submit on-time reports.Skills required:Analytical, technical accounting knowledge and an expert in...

  • Process Expert

    6 hours ago

    Pasig, National Capital Region, Philippines A.P. Moller - Maersk Full time ₱40,000 - ₱80,000 per year

    Process Expert - Financial OperationsMaersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.At Maersk, we believe in the power of diversity,...

  • Process Expert

    2 weeks ago

    Pasig, National Capital Region, Philippines MAERSK Full time ₱1,200,000 - ₱2,400,000 per year

    Process Expert - Financial OperationsMaersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.At Maersk, we believe in the power of diversity,...

  • Subject Matter Expert Billing Specialist

    2 days ago

    Pasig, National Capital Region, Philippines ClinicMind Full time ₱90,000 - ₱120,000 per year

    ClinicMind's core values—Excellence · Learning · Teamwork  guide everything we build.With 150 in‑house analysts, half a dozen BPO partners, and a proprietary billing platform, we now need a manager to deliver best‑in‑class collections, continue to improve performance, automate, and meet the RCM needs of a rapidly growing client base.OverviewWe...

  • Dining Team Member

    1 week ago

    Pasig, National Capital Region, Philippines Frankie's New York Buffalo Wings Full time ₱70,000 - ₱80,000 per year

    Dining Team Members:Take the guest's order, communicate the order to the Kitchen Area, deliver the food/drinks within the standards, and process the billing.Check availability of any discount or privilege card of the guests.Check back with guests to see how they enjoy their stay, the food, and the ambiance, among the many.Provide and request the guest to...