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Support Admin Assistant
2 hours ago
- Customer Interaction. Greet clients, answer phones, and handle inquiries, complaints, and service requests with a high level of professionalism.
- Service & Job Management. Input, allocate, and closed service tickets, work orders, and job data in company databases or software.
- Documentation & Reporting. Prepare, edit, and file reports, invoices, service records, and customer documentation.
- Inventory & Supplies. Monitor, order, and maintain inventory of stocks, spare parts, or equipment required for service tasks.
- Communication. Maintain communication with technicians throughout the day and relay information to customers regarding repair status or appointment times.
- Financial Administration. Process invoices, track receipts, submit expense reports, and assist with basic bookkeeping.
Qualifications:
- College Degree (Any 2 years of 4 years course)
- Open for Fresh Graduates
- With relevant experience is a must but not required
- Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with office management software (e.g., CRM or ERP systems).
- Communication: Strong verbal and written communication skills
Job Types: Full-time, Permanent, Fresh graduate
Benefits:
- Paid training
- Pay raise
Work Location: In person