Digital Marketing Assistant
7 days ago
This is a remote position.
Job Highlights:- Contract type: Independent Contractor
- Schedule: 35+ hours per week; Flexible schedule with coverage needed during business owner travel periods
Client Time zone: EDT
Join a dynamic and growing company in the specialized breathing air products industry that serves critical safety markets including recreational scuba diving, medical facilities, and emergency first responders. This established business is expanding beyond direct consulting into scalable training programs, creating exciting growth opportunities. The company works with international manufacturers and maintains a sophisticated supply chain operation, offering exposure to global business operations. You'll be supporting a business owner who values quality service and is committed to ensuring no customer inquiry goes unanswered, even during frequent travel for on-site installations.
Job Description
This is an exciting hybrid role that combines creative digital marketing with meaningful customer interactions in a specialized safety-focused industry. You'll serve as the voice of the company during the owner's travel periods, ensuring seamless communication with prospects and customers while managing engaging social media presence. The position offers the unique opportunity to support both established product lines and emerging training programs, with potential for future expansion into app development support. This role is perfect for someone who thrives on variety, enjoys both creative and analytical work, and wants to make a real impact on business growth in a niche market that serves critical safety applications.
Responsibilities
- Create and manage regular social media posting schedules across multiple platforms
- Monitor and respond to comments, messages, and social media engagement promptly
- Handle customer inquiries from website, social media, and other communication channels
- Qualify leads for specialized training courses and consulting services
- Provide comprehensive customer support coverage during owner's business travel
- Engage with prospects through various communication channels to maintain relationship continuity
- Ensure no customer or prospect inquiry experiences delays in response time
- Support the transition from consulting services to scalable training program offerings
- Proven experience in digital marketing with solid understanding of social media algorithms and best practices
- Graphic design capabilities for creating engaging social media posts and marketing materials
- Excellent written communication skills with customer-facing experience
- Customer service background with demonstrated ability to qualify leads effectively
- Familiar with Learnworlds and/or building on-line courses is a bit plus but not required.
- Versatility to handle both creative marketing tasks and professional client support interactions
- Strong independent work ethic with ability to manage multiple communication channels simultaneously
- Willingness to provide coverage during business owner travel periods
- Interest in working within a specialized safety products industry serving critical applications
- HMO Coverage for eligible locations
- Permanent Work from Home
- Immediate Hiring
- Steady Freelance Job
ZR_28229_JOB
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