Collector for US SP&SCS Enterprise Account-7

4 days ago

Medellin Central Visayas, Philippines UPS Full time

Antes de candidatar-se, selecione o idioma de preferência dentre as opções disponíveis no canto superior direito desta página.
Explore sua próxima oportunidade em uma organização da Fortune Global 500. Vislumbre possibilidades inovadoras, experimente nossa cultura gratificante e trabalhe com equipes talentosas que ajudam você a melhorar a cada dia. Sabemos o que é preciso para levar a UPS para o futuro - pessoas com uma combinação única de competência e paixão. Se você tem as qualidades e a motivação para liderar você mesmo ou equipes, há funções prontas para cultivar suas habilidades e levá-lo(a) para o próximo nível.

Descrição Do Cargo
Job Summary
This position performs collection responsibilities according to established procedures for various types of customers. He/She impacts the organization by improving cash flow, minimizing delinquencies, reducing Days Sales Outstanding, and limiting bad debt exposure. This position manages customer import billing requests and responses. He/She has extensive contact with customers, outside agencies, and internal departments concerning issues impacting payment. This position must have a knowledge of multiple products, services, or business units.

Responsibilities

  • Provides excellent customer service.
  • Responds to customer inquiries within required service level agreement.
  • Identifies, prioritizes, and resolves complex issues delaying payment.
  • Develops, creates, and analyzes collection and accounts receivable reports.
  • Updates customer and other stakeholder information using various software programs.
  • Monitors and maintains assigned customer accounts.
  • Submits recommendations to write-off account balances.

Qualifications

  • Bachelor's Degree or International equivalent – Preferred
  • Bachelor's Degree or International equivalent in Business or related field – Preferred
  • Proficiency in the use of Microsoft Office products
  • English level: B2 or higher
  • Strong organizational and prioritization skills
  • Basic negotiation skills
  • Experience handling objections and gaining commitment - Preferred

Tipo De Colaborador
Permanente

A UPS tem o compromisso de oferecer um local de trabalho no qual não aja discriminação, assédio e retaliação.

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