Vendor Relations

5 days ago

Philippines EVA Solutions Full time ₱550,000 - ₱6,670,000 per year

We are seeking a high-level, lavel detail-oriented, and reliable Overseas Assistant to support company operations and franchisee locations. This role will focus on vendor account management, franchisee onboarding, order tracking, communication support, and back-office administrative tasks. The ideal candidate will have strong organizational skills, excellent communication abilities, and the ability to manage multiple responsibilities across vendors, e-commerce, and franchise support.

Key Responsibilities:

Vendor & Account Management

  • Open and maintain vendor accounts with primary suppliers (Coaster, Ashley, and others as directed).
  • Submit and follow up on vendor documentation, credit requests, warranty claims, and product reorders.
  • Request vendor reports and update internal systems with current pricing and product assortment.
  • Reconcile billing discrepancies and resolve vendor invoicing issues.

Franchisee & Onboarding Support

  • Manage orders for franchise start-up packages, including tracking delivery dates and ensuring completion.
  • Prepare and update franchisee inventory pricing sheets for consistent and accurate pricing information.
  • Track and update all franchisee deliveries, communicating status changes as needed.
  • Provide ongoing assistance to franchisees with warranty submissions, credits, and replacement orders.

Internal Processes & Software Management

  • Update AAG (At- A- Glance) with current vendor product information.
  • Monitor e-commerce assortment to ensure correct pricing, descriptions, and vendor alignment.
  • Enter updates into Sofi software, ensuring data accuracy across franchises and internal teams.
  • Coordinate with Jade on billing reconciliations and expense tracking.

Communications & Administrative Support

  • Create and distribute franchisee "Tips and Tricks" emails to improve operations and engagement.
  • Maintain accurate and organized records of vendor communication, claims, and pricing sheets.
  • Prepare simple reporting summaries for leadership, including vendor spend tracking or franchise support updates.
  • Proactively identify opportunities to streamline processes and suggest operational improvements.

Serious cantitidte shoouls submit a resume along with a short intro video

Please send it to :

Job Type: Full-time

Pay: Php55, Php66,700.00 per month

Work Location: Remote

Expected Start Date: 10/01/2025

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