Office & Marketing Assistant

2 days ago

Baguio City, Cordillera, Philippines Affordable Facility Services Full time ₱300,000 - ₱450,000 per year
About Us

Affordable Facility Services Pty Ltd is a family-owned cleaning company based in Tweed Heads, servicing whole the Gold Coast and Northern NSW. Established in 2017, we've grown into a team of 55+ staff and dedicated supervisors who manage a wide range of commercial cleaning sites, including schools, offices, and resorts.

We are a fast-growing, professional, and supportive company that values teamwork, reliability, and long-term commitment. Joining our team means becoming part of a group that takes pride in its people and the services we provide.

Role Overview

We are seeking a Virtual Office & Marketing to support day-to-day operations and strengthen our digital presence across social media platforms.

This role combines customer service, job booking, and marketing support, and will play a vital part in keeping our operations smooth and clients engaged.

Key Responsibilities
  • Call Handling & Job Booking – Answer and manage inbound calls, book jobs into our system and assign to the correct supervisor or technician.
  • Job Tracking & Reporting – Maintain job records, track revenue vs. costs
  • Social Media Management – Create posts from provided job photos (before/after results); schedule posts weekly across Facebook, Instagram, and LinkedIn; engage with comments/messages professionally.
  • Google My Business (GMB) Updates – Keep listings updated with photos, posts, promotions, and respond to customer reviews.
  • Blog Writing & Website Content – Research and draft blogs, upload posts and updates to websites. Coordinate with IT staff if WordPress skills are limited.
  • Marketing Support – Assist with newsletters, email campaigns, and light Google Ads management (if experienced).
  • Admin Assistance – Handle routine admin tasks such as record-keeping, spreadsheets, and data entry.
Requirements
  • Excellent spoken and written English.
  • Previous experience in admin, virtual assistant, or marketing roles.
  • Familiarity with social media platforms and Google My Business.
  • Basic understanding of SEO and digital marketing.
  • Strong organisational and reporting skills.
  • Self-motivated, reliable, and able to work independently.
  • Experience with Canva, WordPress, or similar tools is a plus.
What We Offer
  • Competitive pay (based on experience).
  • Long-term and stable role with room for growth.
  • Flexible working hours aligned with Australian business hours.
  • Be part of a growing, trusted company with multiple service divisions.

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