
E-Commerce & Warehouse Assistant
4 days ago
Duties and Responsibilities
- Processes and prepares orders daily (print waybills, pack, label, and drop-off)
- Ensures compliance with courier SOPs and company standards
- Monitors inventory, flag discrepancies, and coordinate restocking
- Handles returns, disputes, and refunds on e-commerce platforms
- Prepares fulfillment reports and tracks KPIs (accuracy, timeliness, returns, customer feedback)
- Acts as liaison with couriers (book pickups, track shipments, resolve delivery issues)
- Assists the warehouse in ad hoc needs such as receiving and organizing incoming stocks, coordinating dispatch schedules, supporting stock counts and warehouse documentation
- Supports cross-functional initiatives and performs other job-related duties as assigned from time-to-time
Job Type: Full-time
Pay: Php16, Php20,000.00 per month
Work Location: In person
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