Service Hub Administrator

1 week ago

Pasig, National Capital Region, Philippines Versatech International Inc. Full time ₱150,000 - ₱250,000 per year

Job Responsibilities:

  • Receive, process, and review warranty claims from customers
  • Verify claims forms and eligibility and ensure all documentation is accurate and complete
  • Maintain records of warranty claims, customer information, product specifications, dates, and resolutions
  • Ensure claims adherence to the company's policies and guidelines
  • Communicate with customers to provide updates on claims status and address and resolve related issues and queries
  • Perform additional administrative tasks as needed

Skills and Qualifications:

  • Graduate of any course
  • Proficient in using Microsoft Office Applications
  • Excellent in verbal and written communication skills
  • Excellent in listening, presentation and negotiation skills
  • Has a good interpersonal skill

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