
IT Administrator
4 days ago
About Xpress:
Xpress, a fast-growing mobile super-app in the Philippines, is reshaping everyday convenience with its range of digital services. As a startup, we're passionate about leveraging technology to improve daily life and are looking for a IT Administrator to join our team.
Job Overview:
The IT Administrator is responsible for the overall health, performance, and security of the organization's information technology systems. This includes managing hardware and software, troubleshooting issues, implementing security measures, and providing technical support to end-users.
Key Responsibilities:
- System Administration:
- Install, configure, and maintain servers, desktops, laptops, and other IT equipment.
- Manage operating systems and ensure they are up-to-date with patches and security updates.
- Set up user accounts, permissions, and passwords.
- Network Management:
- Administer and maintain the organization's network infrastructure.
- Monitor network performance, troubleshoot connectivity issues, and optimize network resources.
- Implement and manage firewalls, routers, switches, and other network devices.
- Security:
- Implement and enforce security policies and procedures to protect the organization's IT assets.
- Conduct regular security audits and vulnerability assessments.
- Respond to and mitigate security incidents.
- Backup and Disaster Recovery:
- Develop and maintain backup and disaster recovery plans.
- Regularly test and update backup procedures to ensure data integrity and availability.
- Software and Application Management:
- Install, configure, and update software applications.
- Provide support for end-users experiencing issues with software and applications.
- Technical Support:
- Respond to IT-related help desk tickets and provide timely resolution to technical issues.
- Offer technical assistance and training to end-users.
- Documentation:
- Maintain accurate and up-to-date documentation for IT systems, configurations, and procedures.
- Create user guides and training materials as needed.
- Collaboration:
- Collaborate with other IT professionals and departments to implement IT projects and initiatives.
- Stay informed about industry trends and advancements to recommend and implement improvements.
Qualifications and Skills:
- Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent work experience).
- Proven experience as an IT Administrator or in a similar role.
- Strong knowledge of IT systems, networks, and infrastructure.
- Familiarity with security best practices and tools.
- Excellent problem-solving and troubleshooting skills.
- Effective communication and interpersonal abilities.
- Certifications such as CompTIA A+, Network+, or Microsoft Certified Systems Administrator (MCSA) may be advantageous.
Job Type: Full-time
Benefits:
- Health insurance
- Pay raise
- Promotion to permanent employee
Application Question(s):
- What is your expected salary
- When can you start working
Work Location: In person
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