Operations Manager

2 days ago

Silang, Calabarzon, Philippines 621 Foodchow OPC Full time ₱800,000 - ₱1,200,000 per year

The Operations Manager is responsible for overseeing the end-to-end operations of the company, ensuring the efficient flow of goods, services, and information across all departments. This role leads the overall supply chain process — from procurement and inventory management to warehousing, logistics, and distribution — while driving operational excellence, cost efficiency, and service quality.

The ideal candidate possesses strong leadership, analytical, and organizational skills, with the ability to align operational strategies to company goals and deliver consistent results.

Key Responsibilities

Supply Chain Management

  • Oversee the entire supply chain process — procurement, inventory, warehousing, and logistics.
  • Ensure product availability and on-time delivery to clients.
  • Develop and implement strategies to optimize inventory levels, cost efficiency, and order accuracy.
  • Coordinate with suppliers and internal departments to maintain seamless operations.
  • Monitor and analyze supply chain performance, identifying areas for improvement.

Operational Excellence

  • Standardize and improve operational procedures to enhance productivity and reduce errors or delays.
  • Ensure compliance with company policies, safety protocols, and quality standards.
  • Implement process improvement initiatives using data-driven insights.
  • Lead contingency planning and ensure business continuity during disruptions.

Team Leadership

  • Supervise and mentor warehouse, logistics, and operations teams.
  • Set performance targets and conduct regular evaluations.
  • Promote collaboration and accountability among team members.
  • Provide coaching and training to strengthen team capabilities and performance.

Coordination & Cross-Functional Support

  • Collaborate closely with the Sales, Finance, and HR departments to ensure operational alignment.
  • Support customer service teams by ensuring efficient order processing and fulfillment.
  • Lead coordination with external partners such as suppliers, contractors, and logistics providers.

Reporting & Analysis

  • Track and analyze key operational and supply chain metrics (KPIs).
  • Prepare regular performance and efficiency reports for management review.
  • Use data insights to make informed operational and strategic decisions.

Qualifications

  • Bachelor's degree in Business Management, Operations Management, Industrial Engineering, Supply Chain Management, or any related field.
  • With at least 3–5 years of solid experience in operations management, preferably in the food service or distribution industry.
  • Proven leadership in managing multi-departmental operations or large-scale supply chain functions.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent communication and coordination abilities across departments and external partners.
  • Proficient in inventory, warehouse, and logistics management systems.
  • Highly organized, detail-oriented, and results-driven.
  • Preferably residing in or near Silang, Cavite.

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