Director of Collection

2 days ago

Taguig, National Capital Region, Philippines J-K Network Full time ₱265,000 - ₱300,000 per year

Company Profile: This company operates globally and partner for transformation. Over the course of 55 years, they have served over 55 countries. Their comprehensive services and solutions, which capitalize on their capabilities in engineering, strategy, and design, all driven by its dominant market position in AI, generative AI, cloud and data, together with its extensive industry knowledge and ecosystem of partners.

Position: Director of Collection

Company Industry: IT Company

Location: McKinley Taguig

Salary Offer: Php265,000 -Php300,000

Work Schedule: Australian shift schedule

Work Set Up: work onsite

Benefits:

Government Mandated Benefits

Insurances

HMO

Life insurance

Leave Credits

Quarterly performance bonus

JOB RESPONSIBILITIES:

Develop and implement collection strategies to maximize recovery of outstanding debts.

Lead and supervise the collections team, providing guidance and support.

Monitor and analyze collections performance metrics, making adjustments as necessary.

Ensure compliance with all relevant financial regulations and laws.

Negotiate payment arrangements and settlements with clients and external partners.

Maintain accurate records of all collections activities and communications.

Collaborate with other departments to resolve billing disputes and customer service issues.

JOB REQUIREMENTS:

Have 18+ years of experience as a Director/Head in a Contact Center

Have experience in Handled at least 300 FTEs

With No employment record of less than 2 years in the past 3 years.

Bank Operations (Collections) and Customer Service background is a plus.

Amenable to join within 30 days or less

Recruitment Process: ONLINE

L1 – HR interview

L2 – Manager interview

L3 – Client interview

Job Type: Full-time

Pay: Php265, Php300,000.00 per month

Work Location: In person

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