Experience Mapping Director

2 days ago


Taguig, National Capital Region, Philippines McCann Manchester Limited Full time

ID 5399

Job Description

JOB TITLE: EXPERIENCE MAPPING DIRECTOR

SUMMARY: Experience Mapping Director leads teams in orchestrating data-fueled experiences across paid owned and earned media that adds value to clients' business.

Responsibilities:

· Take the lead in pro-actively spotting digital opportunities in the categories clients play in and inspiring the team to develop the work needed to capture identified opportunities.

· Take the lead in demonstrating the effectiveness of the experiences we create within the business unit, and to get recognition in the marketing industry, inside client organizations and within the MWG network.

· Ensure that more junior members of the Mapping team provide reliable guidance on the emerging technological context to the rest of the business unit and have ready access to the relevant data points.

· Become the go to partner to consult for digital solutions to business problems by Executive and Senior Brand levels.

· Lead mapping teams to deliver the precise output needed to create effective experiences.

· Set the standards for the kinds of experiences we aspire to achieve and inspire junior members of the team to keep creating effective output. Inspire the team to harness data in refreshing ways.

TECHNICAL OR SPECIFIC SKILLS

· Excellent oral and written communication and presentation skills.

· Analytical skills

· An ability to effectively communicate well with data analysts, technical analysts and business experts while being able to translate technical concepts to non-technical audiences.

· In depth experience in customer journey and patient journey mapping.

· In depth experience in analyzing data from paid and free data sources and generating insights to inform experience strategies and set KPIS for proposed experience plans.

· In depth experience in operating data platforms GWI, SEMRUSH, Social Listening Tools, Social Media Analytics tools.

· With working knowledge of the fundamentals of SEO, google analytics and digital performance marketing.

· Mastery in development of integrated omnichannel experience planning that integrates paid, owned and earned media and offline and online channels.

· Ability to mentor juniors in technical and critical thinking skills.

· Dependable both as an individual contributor and as a team member.

QUALIFICATIONS :

EDUCATION and EXPERIENCE

· Graduate of a business, advertising, marketing, communications, or analytical-related course

· At least 4 years of collective experience in digital marketing - social media strategy, media operations/planning, analytics research, and/or UX Preferably with at least 1 year team leadership experience.

McCann Worldgroup, part of the Interpublic Group (NYSE: IPG), is a leading global marketing solutions network whose professionals are united across 100+ countries by a single vision: To help brands play a meaningful role in people's lives. McCann Worldgroup was named "Global Agency Of The Year" by Adweek magazine, "Network of the Year" by the Cannes Lions, the world's most creatively-effective marketing services company by the Effie Awards (for three consecutive years), "Global Network of the Year" by Campaign Magazine and "Network of The Year" by The Webby Awards. Fast Company named McCann Worldgroup to its list of The World's Most Innovative Companies.

#J-18808-Ljbffr

  • Taguig, National Capital Region, Philippines McCann Manchester Limited Full time

    ID 5399Job DescriptionJOB TITLE: EXPERIENCE MAPPING DIRECTORSUMMARY: Experience Mapping Director leads teams in orchestrating data-fueled experiences across paid owned and earned media that adds value to clients' business.Responsibilities:· Take the lead in pro-actively spotting digital opportunities in the categories clients play in and inspiring the team...


  • Taguig, National Capital Region, Philippines beBeeExperience Full time $60,000 - $80,000

    As an experienced professional, this role leads teams in creating data-driven experiences across various media channels.Job Title: Experience Mapping DirectorThe key responsibility of the Experience Mapping Director is to identify digital opportunities, inspire team members to develop targeted work, and demonstrate the effectiveness of created experiences...


  • Taguig, National Capital Region, Philippines beBeeProductManagement Full time ₱60,000 - ₱180,000

    Job Title: Product DirectorThis is a crucial role in bridging the gap between business needs, customer requirements, and technological capabilities in product development and management.The Product Director will lead the design of solutions for Wireless Network, including 5G NR, LTE, UMTS, and monitoring systems, ensuring technical competitiveness,...


  • Taguig, National Capital Region, Philippines beBeeCustomer Full time ₱800,000 - ₱1,200,000

    Job DescriptionWe are seeking a highly skilled Customer Experience Manager to join our team. This individual will be responsible for enhancing customer interactions across channels by developing personas, mapping journeys, and designing innovative solutions that align with our brand values and goals.The successful candidate will lead cross-functional CX...


  • Taguig, National Capital Region, Philippines beBeeTransformation Full time ₱2,000,000 - ₱2,500,000

    Strategy Execution PartnerA pivotal role in driving IT's strategic direction by translating the CIO's vision into actionable plans, integrating cross-enterprise priorities, and ensuring execution across the globe.Key Responsibilities:Develop and execute comprehensive strategic plans to align with enterprise objectives.Lead the development and refresh of the...

  • Store Director

    1 day ago


    Taguig, National Capital Region, Philippines beBeeLeadership Full time $50,000 - $70,000

    Job Title: Store DirectorThe primary responsibility of the Store Director is to oversee daily store operations ensuring efficient service and high-quality beverage preparation.Foster a positive work environment by leading the store team through example.Optimize stockroom space by managing inventory levels, minimizing waste.Maintain a clean and safe store...


  • Taguig, National Capital Region, Philippines beBeeCustomerExperience Full time ₱800,000 - ₱1,200,000

    Job OverviewWe're seeking a CX Design Manager to drive customer experience initiatives and lead our design team in delivering innovative solutions.The ideal candidate will have 3-5 years of experience in customer experience design, with a proven track record of developing and optimizing customer journeys. They will be responsible for conducting comprehensive...


  • Taguig, National Capital Region, Philippines beBeeExperience Full time ₱800,000 - ₱1,200,000

    Job DescriptionThe Experience Lead plays a pivotal role in enhancing customer journeys within specific episodes.Reporting to the Episode Experience Owner (EXO), this individual identifies pain points, implements solutions, and coordinates with cross-functional teams to drive continuous improvement.This involves leveraging data, customer feedback, and...


  • Taguig, National Capital Region, Philippines beBeeCustomerExperience Full time

    Customer Experience Design and GovernanceA Manager's Role in Delivering a Seamless Customer JourneyThis role is responsible for crafting and refining the end-to-end customer experience.Identify opportunities to improve the ease, personalization, and overall satisfaction of the customer, agent, and employee experience.Drive positive change by collaborating...


  • Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time

    Overview About the Position: Securities Operations Director (BGC) | Onsite Work Arrangement: Onsite (BGC Taguig) Schedule: Night Shift Role Overview: The Securities Operations Director will oversee teams within Wealth and Investment Management Operations based in Manila. We value teamwork and believe that innovative ideas can come from anyone. By...