Trainer

2 weeks ago


Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time


Account: E-commerce

Type of Support: Non-voice

Work Setup: 100% Onsite (Cebu)

Shift Schedule | Restdays: 24x7

Start Date: ASAP

Job Description:

  • Assigns appropriate pre-study work, as defined by client and Individual training organization
  • Consistently and thoroughly completes required tracking and reporting tasks
  • Communicates Trainee at Risk to Training Manager (attendance, assessment scores, success factors, activity results, etc.)
  • Conducting outlier, Vitality and ad hoc client/process related trainings
  • Support service levels by being productive whenever required
  • Training the new and old team members on SOPs
  • Collaborating with teams for creating and designing of new training content

Qualifications:

  • 2nd year completed/College Grad
  • Minimum 1 year experience as Trainer
  • Preferred: Familiarity with non voice processes
  • Good communication skills
  • Will do a demo based on any customer service approach


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