Product Owner

2 days ago


Makati City, National Capital Region, Philippines Par Excellence Search Consulting Inc Full time ₱120,000 - ₱180,000 per year
Client Profile: A global leader in optical lens technology, building its Center of Excellence in the Philippines to drive innovation and growth.

We're seeking a Product Owner to lead ITSM & Monitoring platforms, ensuring alignment with business goals and driving service excellence.

Key Responsibilities:

  • Define product vision, roadmap, and backlog
  • Translate business needs into features and user stories
  • Partner with dev teams to deliver scalable, on-time solutions
  • Drive automation, usability, and continuous improvement
  • Engage stakeholders, manage vendors, and lead a product team

KPIs for Success:

  • Release velocity & time-to-market
  • Backlog health and incident reduction
  • Automation & adoption rates
  • User satisfaction (NPS) and platform usability
  • On-time, on-budget project delivery

Qualifications:

  • 10+ years in ITSM/ESM or product ownership roles
  • ITIL 4 certification highly preferred
  • CSPO/PSPO/SAFe POPM certification
  • Experience with ServiceNow, Jira SM, BMC Helix, or Freshservice
  • Strong leadership and stakeholder management skills

Why Apply?

Join a newly established Global CoE in the Philippines, shape enterprise-wide service platforms, and work with senior global leadership.


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