Recovery Officer

1 week ago

Taguig, National Capital Region, Philippines Prime Results Payment Collection Full time ₱400,000 - ₱600,000 per year

The Repossession Officer (Recovery Officer) is responsible for recovering vehicles or assets from customers who have defaulted on their payments. This role ensures that repossessions are conducted legally and efficiently while maintaining a professional and respectful approach with customers to protect the companys reputation.

Key Responsibilities
Asset Recovery
:

  • Locate and secure vehicles or assets from customers in default, in compliance with company policies and legal requirements.
  • Work closely with the Field Operations Manager to prioritize and execute repossession tasks.

Field Investigations

  • Conduct thorough investigations to determine the location of assets, including visiting the customers residence, workplace, and other relevant locations.
  • Maintain up-to-date information on customers and assets through regular updates to the company's database.

Customer Communication

  • Communicate effectively with customers to inform them of the repossession process, and attempt to resolve payment issues before repossession.
  • Address any concerns or queries from customers professionally and courteously.

Documentation And Reporting

  • Complete detailed reports of repossession activities, including location, condition of the asset, and any interaction with customers.
  • Ensure that all legal documents, such as repossession orders, are in order and properly filed.

Compliance And Legal Adherence

  • Adhere strictly to local laws and regulations related to repossession to avoid legal complications.
  • Ensure that all repossessions are conducted without breaching the peace or violating customer rights.

Coordination With Internal Teams

  • Coordinate with the collections and legal teams to ensure repossession orders are in line with customer agreements.
  • Collaborate with the asset management and transportation teams to ensure recovered assets are safely secured and transported.

Safety And Security

  • Maintain personal safety and security while conducting fieldwork, ensuring the protection of company assets during recovery operations.
  • Follow company protocols for dealing with difficult situations or threats during the repossession process.
  • High school diploma or equivalent; a degree in business or related field is a plus.
  • Proven experience in repossession, recovery, collections, or a related field.
  • Strong negotiation and conflict resolution skills.
  • Valid drivers license and clean driving record.
  • Familiarity with local laws regarding repossession and recovery.
  • Ability to work independently and manage time effectively.
  • Willingness to travel and work in the field, sometimes during unconventional hours.

  • Patient Financial Recovery Specialist

    1 week ago

    Taguig, National Capital Region, Philippines First Source Solutions Limited Full time ₱30,000 - ₱60,000 per year

    GENERAL SUMMARY:The Patient Financial Recovery Specialist will provide customer service to hospital patients who have questions on their accounts and assist them in settling their patient responsibility balances.Essential Duties and Responsibilities:Answer inbound calls from patients as well as place outbound calls to patients through our automated...

  • Senior-Patient Financial Recovery Specialist

    1 week ago

    Taguig, National Capital Region, Philippines Firstsource Full time ₱30,000 - ₱60,000 per year

    GENERAL SUMMARY:The Patient Financial Recovery Specialist will provide customer service to hospital patients who have questions on their accounts and assist them in settling their patient responsibility balances.Essential Duties and Responsibilities:Answer inbound calls from patients as well as place outbound calls to patients through our automated...

  • Collections Officer

    1 week ago

    Taguig, National Capital Region, Philippines Galilee Business Support Services Full time ₱420,000 - ₱480,000 per year

    Official role title: Collections OfficerJoin our dynamic team as a Collections Officer and help support our Australian client by effectively managing overdue unsecured loan accounts. This role requires a strong results-driven mindset, combined with a commitment to delivering outstanding customer service and care.About the Role:In this role, you will handle...

  • Remedial Officer

    1 week ago

    Taguig, National Capital Region, Philippines Metropolitan Bank & Trust Company Full time

    Responsibilities:Responsible for the management and resolution of past due loans as well as potential problem accounts referred by the Group, focusing on the development and implementation of remedial remedies and appropriate action plans with the objective of reducing the Bank's Non-Performing Loans (NPL); Ensures recovery of loan exposure. Improves...

  • Chief Risk Officer

    1 week ago

    Taguig, National Capital Region, Philippines DigiPlus Interactive Corp Full time ₱3,600,000 - ₱4,800,000 per year

    About DigiPlus Interactive Corp. DigiPlus Interactive Corp. pioneered digital entertainment in the Philippines. It introduced leading platforms BingoPlus, ArenaPlus, and GameZone, widely known for their engaging experiences in interactive gaming and sports entertainment. For more information, visit: Job SummaryThe Chief Risk Officer (CRO) is responsible for...

  • Incident Manager

    1 week ago

    Taguig, National Capital Region, Philippines Metrobank Full time ₱100,000 - ₱120,000 per year

    Be #InGoodHands with MetrobankHere at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future...

  • SQL Database Administrator

    1 week ago

    Taguig, National Capital Region, Philippines Emapta Full time ₱60,000 - ₱120,000 per year

    Keep Data Alive. Keep Systems Running. Keep Healthcare Moving.Your expertise keeps mission-critical databases running-because in healthcare, every second counts. Here, your precision safeguards millions of patient records while your innovation strengthens systems that support lives. Join a global IT team where your technical mastery meets a culture that...

  • Internal Audit Officer

    1 week ago

    Taguig, National Capital Region, Philippines PayMongo Full time ₱1,200,000 - ₱2,400,000 per year

    PayMongo is the Philippines' leading financial operating system, enabling businesses to accept payments, manage finances, and scale effortlessly. Over the next few years, we aim to redefine the financial landscape with innovative solutions that simplify and empower business growth.The Internal Audit Officer plays an integral role in supporting PayMongo's...

  • Special Projects Officer

    2 days ago

    Taguig, National Capital Region, Philippines EastWest Bank Full time

    About the JobLocation: Metro Manila Corporate Title: M-AVPArrangement: HybridOur Special Projects Team is looking for experienced professionals to join us as Special Projects Officers in Metro Manila.In this role, you will design and implement innovative programs that span the full credit cycle from acquisitions to recoveries to drive new growth...

  • Field Collector Supervisor

    6 days ago

    Taguig, National Capital Region, Philippines Finpro Full time ₱300,000 - ₱600,000 per year

    Job Summary:Responsible for managing and overseeing a team of field collectors to ensure timely and effective recovery of delinquent accounts. This role involves strategic territory planning, monitoring field activity, coaching collectors, and ensuring compliance with company policies and legal standards. The supervisor serves as the key link between...