Digital Exams Business Systems Analyst

Digital Exams Business Systems Analyst

Work setup: We operate in a hybrid work environment, and we encourage applicants who are open to working in the office two days a week to apply.

Work schedule: Monday to Friday, 3PM to 11PM Manila time, overlaps with UK operating hours

Employment type: Fixed-term [18 months]

Location: Makati City, Metro Manila

Pay range: Php 60,000 to 81,000 (updated)

We value transparency and want to ensure a good fit for both parties. We encourage applicants who are comfortable within the provided salary range to apply.

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organization proudly affiliated with the prestigious University of Cambridge.

We are looking for a dedicated Digital Exams Business Systems Analyst to join our team. The ideal candidate will be able to diligently analyse and align in-house and SaaS platforms to ensure the secure, efficient, and scalable delivery of new innovative digital exams worldwide.

Why Cambridge?

Cambridge University Press & Assessment is a world-renowned not-for-profit academic publisher and assessment organisation, proudly part of the prestigious University of Cambridge. With a legacy rooted in over 800 years of educational excellence, we are dedicated to unlocking the potential of learners and educators across the globe.

Joining Cambridge's second largest global office in the Philippines -operating for over 22 years with 1,300+ colleagues- means becoming a part of an extraordinary institution renowned worldwide. We are recognised as a Great Place to Work for three consecutive years, reflecting our inclusive culture, strong sense of purpose, and commitment to the professional growth and well-being of our people. At Cambridge, we don't just publish books or deliver tests-we empower progress, inspire curiosity, and champion the pursuit of knowledge.

What can you get from Cambridge?

At Cambridge, you'll become a part of a vibrant and forward-thinking community that transcends tradition, fostering a culture of continuous growth and personal development. Here, we provide the right environment for you to thrive, supporting your professional journey and empowering you to reach your highest potential, that is why our pay philosophy is intricately tied to your skills and competencies, ensuring that your compensation aligns with the unique value you bring to the role you are applying for.

The organization offers a wide range of benefits and opportunities including:

• HMO Coverage and Life Insurance on Day 1
• Paid Annual Leaves (Vacation, Well-being, Flexible, Holiday, and Volunteering leaves)
• Vesting/Retirement package
• Opportunities for career growth and development
• Access to well-being programs
• Flexible schedule, hybrid work arrangement and work-life balance
• Opportunity to collaborate with colleagues from diverse branches that will expand your horizons and enrich your understanding of different cultures

What will you do as a Digital Exams Business Systems Analyst?

Reporting to the Head of Digital Exams Delivery, your accountabilities will include:

• Analyse and evaluate in-house and SaaS platforms to ensure alignment with evolving business requirements and digital exam objectives.
• Collaborate with stakeholders to capture, refine, and document business needs, workflows, and technical requirements.
• Conduct gap and impact analyses, recommending system enhancements or alternative solutions to improve performance and scalability.
• Partner with technical and business teams to support testing, integration, and adoption of new or enhanced systems and processes.
• Support change management, training, and communication activities to ensure smooth transition and effective use of digital exam systems.

Please review the attached job description for further details on the role.

What makes you the ideal candidate for this role?

An ideal candidate has the following qualities:

Essential:

• Proven ability to analyse complex systems, perform gap analyses, and align technical solutions with business needs.
• Excellent communication and stakeholder management skills, bridging technical and business teams.
• Strong documentation skills, including user stories, functional specifications, and process flows.

Desirable:

• Experience in digital exams or assessment programmes.
• Familiarity with internal operations workflows and multi-platform system integration.

This role requires excellent written and verbal communication skills. As part of the selection process, you will complete an English test to assess your ability in the English language, plus a practical task prior to interview which will be sent via email so, check your inbox/spam for this.

Are you driven by desire to be part of a globally renowned institution that celebrates innovation, embraces inclusion, and empowers learners? Then, we invite you to Pursue your Potential with us.

Applications received through the system will be reviewed on a rolling basis and may close the vacancy once sufficient applications are received. Therefore, if you are interested, tailor-fit your CV (advantageous if you submit one with a Cover Letter) and submit as early as possible.

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