Ecommerce Return Associate

7 hours ago


Grace Park West P, Philippines Hello, Moderne PH. Corp. Full time ₱180,000 - ₱220,000 per year

Shopee Return & Refund Associate

Location: Caloocan City - SOUTH

Work Setup: Onsite

Schedule: Monday to Saturday, 8:00 AM – 5:30 PM

FOCUS Responsibilities:

  • Respond to customer inquiries and complaints related to returns and refunds
  • Process Shopee return and refund cases accurately and efficiently
  • Track and monitor all return parcels
  • Follow up on suspected lost parcels with couriers or Shopee support
  • File for overcharged shipping fees and ensure timely resolution
  • Prepare and submit return/refund reports to the Operations Manager
  • File disputes and claims when necessary
  • Receive return deliveries and manage stock returns
  • Assist in other e-commerce tasks such as shipment coordination and documentation
  • Input and track return cases using Google Sheets

Qualifications:

  • Organized, efficient, and able to work with minimal supervision
  • Basic Google sheet and Canva use
  • Can follow instructions accurately and meet deadlines
  • Has a positive, proactive, and solution-oriented attitude
  • Willing to commute or relocate

Accommodation: Available for applicants relocating from the province or Greater Manila area (minimal weekly fee).

NOTE: Please apply only if you are genuinely interested in the position and available for both the initial and final interviews. Do not apply if you are only looking for a temporary job — this position is intended for long-term employment.

Job Types: Full-time, Permanent

Pay: Php16, Php18,070.00 per month

Benefits:

  • Employee discount
  • Paid training
  • Pay raise

Application Question(s):

  • Have you fully understood the responsibilities, qualifications, and salary?
  • Have you read the note section carefully?

Work Location: In person


  • ecommerce associate

    6 hours ago


    Pasay P, Philippines JW SUMMIT GROUP INC Full time ₱218,400 - ₱1,036,800 per year

    Duties and Responsibilities:Maintain online product pricing & plans ensuring that price changes are implemented in accurate & timely manner.Work with eCommerce Product manager on all aspects of the e-Shop including sales and marketing campaigns.Updating paperwork, maintaining documents, and word processing.Performing general office clerk duties and...

  • Tax Associate

    2 weeks ago


    La Trinidad P, Philippines WECONSULT BUSINESS ADVISORY, INC. - LA TRINIDAD BENGUET BRANCH Full time ₱200,000 - ₱300,000 per year

    A Tax Associate assists companies and clients with their financial and income tax statements, making sure that they comply with accounting standards and tax laws by filing their required tax returns. Tax Associate ensure clients' compliance to taxes and BIR regulations to avoid penalties. Tax Associate does research, study and interpret tax laws. S/he locate...


  • Sauyo P, Philippines CLC LAND INC. Full time ₱144,000 - ₱576,000 per year

    Job Description:1. Content Creation & Management· Develop and upload product (titles, description, specification, and images) across e-commerce platforms (company website, Lazada, Shoppe, Tiktok Shop, LinkedIn, Email blast and aggregator sites).· Ensure all listings are accurate, consistent and aligned with brand guidelines.· Coordinate photoshoots, flat...


  • Baesa P, Philippines Wraptex automotive care Full time ₱147,200 - ₱295,400 per year

    Order Fulfillment AssociateDuties and ResponsibilitiesProcess customer orders in a timely and accurate mannerWork closely with inventory management to verify product availability ensuring stock levels are sufficient.Conduct regular inventory audits and report any stock issues or delays as well as discrepancies.Picking, packing, and shipping orders according...

  • Sales Associate

    7 hours ago


    Malate P, Philippines Anytime Cleaners Full time ₱29,800 - ₱358,000 per year

    Job description:The Sales Associate is responsible for delivering excellent customer service, assisting shoppers in finding and purchasing products, and maintaining the store's overall presentation and cleanliness. This role plays a key part in achieving the store's sales targets while ensuring a positive shopping experience for all customers.Key...

  • Sales Associate

    7 hours ago


    Ortigas Post Office P, Philippines POWERSERVE MARKETING & PROMOTIONS CORP. Full time ₱15,000 - ₱170,000 per year

    The sales associate will be responsible for assisting customers in finding the best bags, shoes, and sandals to suit their style and needs.Key Responsibilities:Greet and assist customers in a friendly and professional manner.Provide detailed product information and styling suggestions for bags, shoes, and sandals.Maintain the cleanliness, organization, and...

  • Sales Associate

    2 weeks ago


    Mandaue City P, Philippines Raffco International Trading Corporation Full time ₱108,000 - ₱324,000 per year

    Job Summary:The Sales Associate is responsible for providing excellent customer service, assisting customers with their purchases, maintaining store presentation, and supporting the overall operations of the retail store to meet sales goals.Key Responsibilities:Greet and assist customers in a friendly and professional manner.Understand customer needs and...


  • Ortigas Post Office P, Philippines J&T EXPRESS Full time ₱264,000 - ₱300,000 per year

    Job description:A sales and marketing associate in e-commerce supports an online business by performing day-to-day tasks that drive sales and improve brand presence. The role focuses on executing digital marketing campaigns, managing online product listings, and optimizing customer experiences. Roles and responsibilities. Typical duties for an e-commerce...


  • Davao City P, Philippines REDHOK INC Full time ₱120,000 - ₱180,000 per year

    The Retail Sales Associate is responsible for assisting customers throughout the purchasing process, maintaining product displays, and ensuring an excellent shopping experience. The role involves achieving sales targets, providing product knowledge, and supporting day-to-day store operations.Key ResponsibilitiesGreet and assist customers in a friendly and...


  • Buli/Cupang P, Philippines RytMatch Supply Chain, Inc Full time ₱1,200,000 - ₱1,800,000 per year

    The Financial Reporting and Tax Senior Associate is responsible for overseeing and managing the preparation, accuracy and compliance of financial reports. This position also supports the senior management with relevant financial insights and ensures compliance with accounting standards and regulatory requirements.MAJOR:Preparation of month-end and year-end...