Workforce Manager

2 days ago


San Fernando, Central Luzon, Philippines Risewave Consulting, Inc. Full time ₱1,500,000 - ₱3,000,000 per year


Work Location: Clark, Pampanga (Must be willing to work on a Hybrid Setup - 2x/week onsite in Clark, 11AM - 8PM shift)

As part of the
People Strategy team
, you will lead workforce planning, transformation, and resource allocation initiatives to enhance operational effectiveness across the organization. In this role, you'll manage teams, mentor staff, and ensure the successful execution of key workforce transformation projects while maintaining exceptional standards of quality and delivery.

Key Responsibilities

  • Oversee workforce planning and resource allocation to improve operational efficiency
  • Supervise teams and drive the successful execution of transformation projects
  • Mentor and develop team members to strengthen skills and performance
  • Collaborate with stakeholders to align project goals with business objectives
  • Analyze operational processes to identify and implement improvements
  • Lead initiatives focused on workforce optimization and process excellence
  • Manage project timelines, deliverables, and reporting requirements
  • Foster a culture of continuous learning, innovation, and accountability

Required Qualifications

  • Bachelor's Degree in Management or related discipline
  • At least
    9 years of experience
    in
    workforce transformation management
    or
    business process outsourcing (ITES)
  • Proven experience managing
    technical resources
    and transformation projects
  • Excellent communication skills (oral and written English proficiency required)
  • Strong leadership, stakeholder management, and analytical capabilities

Preferred Qualifications

  • Background in
    Big 4 Consulting or Advisory
    (preferred from Workforce/Advisory,
    not
    Tax or Assurance)
  • Experience in
    MIS, PMO, or Reporting
    , with exposure to deployment management
  • Proficiency in
    Microsoft Office Suite
  • Familiarity with
    digital tools
    such as
    Alteryx, Power BI, and Tableau
  • Experience in
    audit-related processes and data analysis
  • Solid understanding of
    accounting and business concepts
  • Demonstrated ability to coach, motivate, and develop team members
  • Commitment to continuous learning and professional growth


Why Join Us

Be part of a forward-thinking team that shapes the organization's people strategy through data-driven workforce transformation. You'll work with diverse stakeholders, lead impactful initiatives, and contribute to building a culture of operational excellence.


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