HR Services Senior Analyst

2 days ago

Mandaluyong City, National Capital Region, Philippines Vertiv Full time $80,000 - $120,000 per year

Join a High-Performance Culture That Drives Innovation and Excellence

At Vertiv, we don't just hire talent—

we cultivate leaderswho driveinnovation and engageteams to push the limits of what's possible. As a global leader in critical digital infrastructure, we are scaling up to meet the demands of AI, data centers, and next-gen technology—and we need bold, high-performing individuals like YOU to take us to the next level.

POSITION SUMMARY:

This role is essential for ensuring that all transactional activities within HR Services are performed accurately and in compliance with the standard procedures, internal policies, external regulations, and best practices. The role will be responsible for conducting regular audits, quality checks, and identifying opportunities for process improvements to maintain the efficiency and integrity of HR Services.  The role will have a high level of interaction within the sub teams of HR Services spanning from Data Management, HR Operations and Benefits Administration.

JOB RESPONSIBILITIES:

  • Perform regular quality assurance reviews and audits of transactional activities (such as payroll, benefits administration, employee data management, onboarding/offboarding, etc.) to ensure compliance with company policies and regulatory requirements.
  • Identify discrepancies, errors, or inefficiencies in HRS transactions and work closely with relevant teams to correct them promptly.
  • Maintain documentation and audit trails to support compliance reporting.
  • Prepare detailed audit reports outlining findings, trends, and recommendations for management review.
  • Track key quality metrics related to HRS processes and ensure they meet established service levels and benchmarks.
  • Continuously assess HR transactional processes to identify areas for improvement, ensuring they are effective, accurate, and compliant with both internal standards and external regulations.
  • Collaborate with HR Services leadership to design and implement corrective action plans when issues are detected.
  • Initiate process improvements/ innovation using VOS tools.

JOB QUALIFICATIONS:

  • Bachelor's Degree, preferably HR or any business-related courses
  • Proven experience in quality assurance, audit, or process improvement, ideally within HR Services or a similar operational environment.
  • Strong understanding of HR processes, policies, and systems (Benefits Admin, Data Management, HR Ops).
  • Exceptional attention to detail and strong analytical skills.
  • Ability to work independently and manage multiple tasks efficiently.
  • Proficiency with MS Office Suite (Excel, Word, PowerPoint), HRIS systems, and audit tools.
  • Experience with continuous improvement methodologies (e.g., Lean, Six Sigma) is a plus.
  • Working in teams
  • Building and managing relationships
  • Developing others
  • Communicating effectively
  • Achieving outcomes and optimizing processes, procedures and processes
  • Excellent time management, organization, and planning skills

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS:Safety.  Integrity. Respect.  Teamwork.  Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

  • Customer Focus
  • Operational Excellence
  • High-Performance Culture
  • Innovation
  • Financial Strength

OUR BEHAVIORS

  • Think Big and Execute
  • Act With Urgency
  • Own It
  • Drive Continuous Improvement
  • Promote Transparent and Open Communication
  • Learn and Seek Out Development
  • Foster a Customer-First Mindset
  • Lead by Example

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