
Retail Operations Specialist
3 days ago
Job Responsibilities:
Oversee daily store operations, ensuring they run efficiently and in compliance with company standards.
Recruit, train, and develop store staff, including specialists, to optimize sales and customer service.
Manage inventory, including ordering goods and stock replenishment.
Train and support staff in POS system operation and customer engagement.
Drive sales performance and contribute to the business's growth targets.
Ensure store compliance with health, safety, and company policies.
Assist with operational matters and problem-solving as required.
Support the store team to maintain a positive shopping environment and customer experience.
Contribute to achieving profitable growth and long-term business success.
Job Objectives:
- Achieve and exceed sales targets for assigned stores.
Maintain and improve store compliance with health, safety, and company standards.
Increase customer satisfaction scores through exceptional service.
Ensure accurate and timely inventory management and stock replenishment.
Develop and retain qualified staff to support store operations and sales growth.
Reduce operational issues by implementing effective problem-solving measures.
Drive operational efficiency and cost control to improve store profitability.
Qualifications:
-College Graduate
-Proven experience in retail management or sales supervision
-Strong leadership and team-building skills
-Excellent communication and customer service abilities
-Good organizational and problem-solving skills
-Ability to work under pressure and meet sales targets
-Can Speak English
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