technical support associate

3 days ago


Santa Rosa City A, Philippines Hamburg Trading Corporation Full time

Responsible for the following:

  • Technical Request - Coordinates with principal suppliers on documentation requests (clients, FDA, regulatory requirements, inquiries and complaints); Review customers' raw material specification
  • Regulatory (FDA compliance) - Ensures compliance with FDA requirements (LTO, CPRs, and other food authorization certificates)
  • Product Compliance - Coordinates and prepares relevant documents with third party laboratories for customers' testing requirements; Maintains and updated food safety calendar
  • Sample Management - Supervises sample repacking; Manages library of samples and maintains accuracy of sample inventory
  • Document Updating - Maintains and updates library of technical information and other documents requested by Food Sales department
  • Other duties that maybe assigned from time to time

Job Qualifications:

  • Graduate of BS in Food Technology or any related courses
  • Good communication skills (Both written and oral)
  • Excellent organization skill
  • Can work under pressure and minimum supervision
  • Computer literate
  • Fresh graduates are welcome to apply

Job Type: Full-time

Work Location: In person



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