Customer Service Representative
4 days ago
Job description:
WE'RE HIRING: CUSTOMER SERVICE REPRESENTATIVE (PATIENT BOOKINGS)
BABYWISE CLINICS – Alabang & BF Homes / Work From Home
Babywise is looking for a Customer Service Representative to handle patient inquiries and appointment bookings. If you have a pleasing personality, excellent communication skills, and enjoy assisting parents and patients, we'd love to hear from you
JOB RESPONSIBILITIES
- Handle patient inquiries via chat, call, and messaging platforms
- Schedule and manage patient appointments/bookings
- Provide accurate information about Babywise services
- Coordinate schedules with clinic staff
- Ensure timely and professional responses to patients
- Maintain patient records and booking logs
WORK SCHEDULE & SETUP
- 7 days a week coverage
- Availability to respond from 7:00 AM to 8:00 PM
- 2 to 3 days onsite – Alabang / BF Homes
- Remaining days: Work From Home
JOB REQUIREMENTS
- With pleasing personality and professional attitude
- Excellent English and Filipino communication skills
- Customer service, clinic, or healthcare-related experience is an advantage
- Organized, reliable, and detail-oriented
- Able to multitask and handle patient concerns with empathy
- Must have stable internet connection for WFH days
WHAT WE OFFER
- Competitive compensation
- Hybrid work setup
- Supportive and family-oriented work environment
- Opportunity to work with a growing healthcare brand
Job Type: Full-time
Benefits:
- Work from home
Work Location: In person
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