Customer Service Representative

4 days ago


Ayala Alabang, National Capital Region, Philippines PALMA REAL RESIDENTIAL ESTATES Full time

Job description:

WE'RE HIRING: CUSTOMER SERVICE REPRESENTATIVE (PATIENT BOOKINGS)

BABYWISE CLINICS – Alabang & BF Homes / Work From Home

Babywise is looking for a Customer Service Representative to handle patient inquiries and appointment bookings. If you have a pleasing personality, excellent communication skills, and enjoy assisting parents and patients, we'd love to hear from you

JOB RESPONSIBILITIES

  • Handle patient inquiries via chat, call, and messaging platforms
  • Schedule and manage patient appointments/bookings
  • Provide accurate information about Babywise services
  • Coordinate schedules with clinic staff
  • Ensure timely and professional responses to patients
  • Maintain patient records and booking logs

WORK SCHEDULE & SETUP

  • 7 days a week coverage
  • Availability to respond from 7:00 AM to 8:00 PM
  • 2 to 3 days onsite – Alabang / BF Homes
  • Remaining days: Work From Home

JOB REQUIREMENTS

  • With pleasing personality and professional attitude
  • Excellent English and Filipino communication skills
  • Customer service, clinic, or healthcare-related experience is an advantage
  • Organized, reliable, and detail-oriented
  • Able to multitask and handle patient concerns with empathy
  • Must have stable internet connection for WFH days

WHAT WE OFFER

  • Competitive compensation
  • Hybrid work setup
  • Supportive and family-oriented work environment
  • Opportunity to work with a growing healthcare brand

Job Type: Full-time

Benefits:

  • Work from home

Work Location: In person



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