WFH Homecare Recruitment and Scheduling Coordinator

2 weeks ago

New Manila Metro Manila, Philippines BruntWork Full time

Client Overview

A growing home care agency that connects compassionate caregivers with clients who need quality in-home care services. They're expanding their operations and building a strong team culture focused on treating caregivers as valued partners rather than just workers. The company uses modern systems and emphasizes relationship-building throughout their care delivery model.

Job Description

You'll be the vital bridge between talented caregivers and the families who need them most. This dual-function role combines the best of talent acquisition with strategic workforce management, giving you ownership over both finding great people and ensuring seamless care delivery. You'll build meaningful relationships with caregivers while managing the essential logistics that keep quality care flowing to clients every day.

Independent Contractor Perks

  • HMO Coverage for eligible locations
  • Permanent work from home
  • Immediate hiring
  • Steady freelance job
  • Comprehensive support for Payroll, HR, and IT through BruntWork

Schedule: 40 hours per week – Mon–Fri, 8:30 AM–5:30 PM CST, Central Time (Texas)

Responsibilities

  • Conduct phone interviews and screen caregiver applicants to identify top talent
  • Coordinate secondary interviews between qualified candidates and management
  • Schedule shifts by strategically matching caregiver availability with client care requirements. Sometimes this might occur with incoming calls to address or redirect the calls as needed.
  • Handle call-outs and last-minute changes by quickly sourcing alternate caregivers
  • Build and maintain ongoing relationships with caregivers to boost retention and satisfaction
  • Manage caregiver roster and availability tracking using CRM systems
  • Communicate scheduling updates to clients when needed (primarily logistics coordination)
  • Source and track candidates through applicant management platforms
  • Collaborate with management on caregiver-client matching decisions
  • Maintain accurate records and documentation in HIPAA-compliant systems

Requirements

  • Proven experience in HR, recruiting, or talent acquisition experience
  • Must have at least a year or two experience in the homecare industry
  • Strong phone communication skills and interviewing expertise
  • Energetic personality with genuine passion for engaging with people
  • Proven ability to build relationships and maintain ongoing professional connections
  • Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint) and cloud storage systems
  • Experience working with CRM platforms and applicant tracking systems
  • Strong organizational skills and ability to manage multiple priorities simultaneously
  • Bonus if you have healthcare or home care industry experience
  • It helps if you have scheduling or workforce management background but it is not crucial

Side note: Since this is a permanent work-from-home position and an "Independent Contractor" arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional pay rate is based on hourly rates and the rate depends on your performance in the application process.

ReminderApply directly to the link provided; you will be redirected to BruntWork's Career Site. You must apply using the said link to complete the initial requirements, which includes pre-screening assessment questions, technical check of your computer, and voice recording. APPLICATIONS WITH COMPLETE REQUIREMENTS WILL BE PRIORITIZED.

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