Business & Quality Assurance Analyst

7 days ago

Taguig, National Capital Region, Philippines Private Advertiser Full time ₱900,000 - ₱1,200,000 per year

Job Description: Business & Quality Assurance Analyst

KEY RESPONSIBILITIES:

Business Analysis

· Gather, analyze, and document business requirements from stakeholders through interviews, workshops, and research.

· Translate business needs into clear and concise functional and technical specifications.

· Collaborate with project managers, developers, and designers to ensure alignment between business objectives and technical solutions.

· Develop process flows, use cases, and user stories to support development and testing efforts.

· Assist in business process improvements by identifying gaps and recommending system or process enhancements.

· Participate in requirement validation sessions and manage requirement changes throughout the project lifecycle.

Quality Assurance

· Develop detailed test plans, test cases, and test scripts based on business and functional requirements.

· Execute manual and automated testing to ensure system functionality, performance, and usability.

· Identify, document, and track defects, working closely with developers to resolve issues.

· Perform regression testing, integration testing, user acceptance testing (UAT), and system testing.

· Ensure deliverables meet quality standards and compliance requirements before release.

· Participate in post-implementation reviews to assess product performance and ensure continuous improvement.

Collaboration & Documentation

· Act as a liaison between business users and the technical team to ensure clear understanding of requirements and deliverables.

· Provide training and support to end-users during system rollouts and upgrades.

· Maintain comprehensive documentation for requirements, test results, and project deliverables.

· Assist in defining quality metrics and KPIs to measure the success of projects.

QUALIFICATIONS:

· Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field.

· Minimum of 1–2 years of experience as a Business Analyst, QA Analyst within an IT company.

· Experience in software development lifecycle (SDLC).

· Proven track record in requirement gathering, documentation, and software testing.

· Proficiency in requirement management tools (e.g., Jira, Confluence, Trello, Azure DevOps).

· Experience with test management tools (e.g., TestRail, Zephyr, or equivalent).

· Knowledge of SQL for data validation and testing.

· Familiarity with automation tools (e.g., Selenium, Postman, JMeter) is a plus.

· Strong MS Office skills (Excel, Word, PowerPoint, Visio).

· Strong analytical, problem-solving, and critical thinking skills.

· Excellent written and verbal communication skills.

· Detail-oriented with strong organizational skills.

· Ability to manage multiple priorities and deliver under tight deadlines.

· Team player with the ability to collaborate across departments.

  • Quality Assurance Analyst

    5 days ago

    Taguig, National Capital Region, Philippines Lone Wolf Technologies Full time ₱1,200,000 - ₱2,400,000 per year

    JOB SUMMARY:The primary responsibility of the Quality Assurance Analyst is to initiate forms design library/forms reviews, testing data entry fields and their functions, problem reporting, trouble shooting and resolution.The Forms Development Quality Assurance Representative will be responsible for owning and executing all test plans for Lone Wolf zipForm...

  • Quality Assurance Analyst

    7 days ago

    Taguig, National Capital Region, Philippines HGS Offshore Staffing Solutions Full time ₱350,000 - ₱600,000 per year

    Summary:The Quality Assurance Analyst manages audit requests for assigned clients, ensuring the right inspectors are chosen and audits meet client expectations. They respond to inquiries, review audit reports for accuracy, and update managers on important issues. They also handle billing after audits. The goal is to improve service quality, reduce costs, and...

  • Quality Assurance

    2 weeks ago

    Taguig, National Capital Region, Philippines Systemantech Full time ₱780,000 per year

    Job Title: Clinical Applications Services Quality Assurance (CASQA)Job Description:Primary Responsibility:The Clinical Applications Services Quality Assurance (CASQA) Analyst is responsible for ensuring that all system enhancements, process changes, and related documentation meet the highest standards of quality, functionality, and compliance before...

  • Quality Assurance

    7 days ago

    Taguig, National Capital Region, Philippines KOREA SME BUSINESS CENTER CORP Full time ₱800,000 - ₱1,200,000 per year

    Job OverviewThe Quality Assurance & Product Specialist will play a key role in ensuring the reliability, stability, and overall quality of the LAHAT JOBS platform--web and mobile app. This role is primarily focused on software testing and quality assurance (70%) with complementary responsibilities in product support and improvement (30%). The ideal candidate...

  • Quality Assurance, Monitoring

    2 weeks ago

    Taguig, National Capital Region, Philippines Citigroup Business Process Solutions Pte. Ltd. Full time ₱1,200,000 - ₱3,600,000 per year

    At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help...

  • Business Process Analyst Lead

    7 days ago

    Taguig, National Capital Region, Philippines Axos Business Center Full time ₱1,500,000 - ₱2,500,000 per year

    The Business Process Analyst Lead will become a subject matter expert on the iGrafx tool, BPMN (Business Process Model and Notation), and APQC (American Productivity & Quality Center) framework, and Axos's process documentation initiatives. This role involves working on and leading other team members on iGrafx-based projects such as converting non-iGrafx...

  • Clinical Application Services Quality Assurance

    2 weeks ago

    Taguig, National Capital Region, Philippines Systemantech, Inc Full time ₱720,000 - ₱780,000 per year

    Job Title: Clinical Applications Services Quality Assurance (CASQA)Job Description:Primary Responsibility:The Clinical Applications Services Quality Assurance (CASQA) Analyst is responsible for ensuring that all system enhancements, process changes, and related documentation meet the highest standards of quality, functionality, and compliance before...

  • URGENT Quality analyst

    5 days ago

    Taguig, National Capital Region, Philippines HRTX Full time ₱900,000 - ₱1,200,000 per year

    Role DescriptionThis is a full-time on-site role for a Quality Analyst specializing in Revenue Cycle Management (RCM) or Medical Coding, located in Taguig. The Quality Analyst will be responsible for performing quality assurance and quality control tasks, ensuring adherence to quality standards, and maintaining quality management processes. Daily tasks...

  • Lead Software Quality Assurance Engineer

    5 days ago

    Taguig, National Capital Region, Philippines Axos Business Center Full time ₱1,500,000 - ₱2,500,000 per year

    We are seeking an experienced Quality Engineer Lead to join our dynamic team at AXOS BUSINESS CENTER CORP.Key ResponsibilitiesLead and mentor a team of Quality Engineers / Test Engineers, including setting expectations, reviewing work, providing coaching, feedback, and helping grow their skills (both technical and soft skills).Define, plan, and own the test...

  • Assistant Quality Assurance Manager

    7 days ago

    Taguig, National Capital Region, Philippines GodHeir Services Full time ₱90,000 - ₱120,000 per year

    Position: Quality Assurance Assistant ManagerAccount: Disability ClaimsLocation: TaguigWork Set-up: ONSITE (Willing to work onsite in Taguig)Salary: 65K- negotiable depending on experience**BPO experience is mandatory**Start Date: ASAPWe are seeking an attentive and goal-oriented person to join us as an Associate Manager – Quality Assurance. We are a group...