Business & Quality Assurance Analyst
7 days ago
Job Description: Business & Quality Assurance Analyst
KEY RESPONSIBILITIES:
Business Analysis
· Gather, analyze, and document business requirements from stakeholders through interviews, workshops, and research.
· Translate business needs into clear and concise functional and technical specifications.
· Collaborate with project managers, developers, and designers to ensure alignment between business objectives and technical solutions.
· Develop process flows, use cases, and user stories to support development and testing efforts.
· Assist in business process improvements by identifying gaps and recommending system or process enhancements.
· Participate in requirement validation sessions and manage requirement changes throughout the project lifecycle.
Quality Assurance
· Develop detailed test plans, test cases, and test scripts based on business and functional requirements.
· Execute manual and automated testing to ensure system functionality, performance, and usability.
· Identify, document, and track defects, working closely with developers to resolve issues.
· Perform regression testing, integration testing, user acceptance testing (UAT), and system testing.
· Ensure deliverables meet quality standards and compliance requirements before release.
· Participate in post-implementation reviews to assess product performance and ensure continuous improvement.
Collaboration & Documentation
· Act as a liaison between business users and the technical team to ensure clear understanding of requirements and deliverables.
· Provide training and support to end-users during system rollouts and upgrades.
· Maintain comprehensive documentation for requirements, test results, and project deliverables.
· Assist in defining quality metrics and KPIs to measure the success of projects.
QUALIFICATIONS:
· Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field.
· Minimum of 1–2 years of experience as a Business Analyst, QA Analyst within an IT company.
· Experience in software development lifecycle (SDLC).
· Proven track record in requirement gathering, documentation, and software testing.
· Proficiency in requirement management tools (e.g., Jira, Confluence, Trello, Azure DevOps).
· Experience with test management tools (e.g., TestRail, Zephyr, or equivalent).
· Knowledge of SQL for data validation and testing.
· Familiarity with automation tools (e.g., Selenium, Postman, JMeter) is a plus.
· Strong MS Office skills (Excel, Word, PowerPoint, Visio).
· Strong analytical, problem-solving, and critical thinking skills.
· Excellent written and verbal communication skills.
· Detail-oriented with strong organizational skills.
· Ability to manage multiple priorities and deliver under tight deadlines.
· Team player with the ability to collaborate across departments.
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