Pre-Sales Engineer

1 week ago

Quezon City, National Capital Region, Philippines Valueline Systems & Solutions Corp. Full time

Who We Are

Valueline Systems and Solutions Corp. is a pioneer in IT solutions in the Philippines, established in 2000 as an IBM Business Partner. Evolving with technology, we have embraced Amazon Cloud early on and are now recognized as an Advanced Consulting Partner of Amazon Web Services (AWS). We proudly serve top corporations with a commitment to quality and reliability in every solution we deliver.

Mission:

At Valueline Systems and Solutions Corp., our mission is to foster career growth for every member of our team. We are dedicated to providing opportunities and resources that empower individuals to achieve their professional goals and aspirations. Whether you're just starting your career or looking to take the next big step, we are committed to supporting your journey every step of the way.

We also believe in creating a stimulating and inclusive work environment where creativity thrives and innovation is encouraged. Collaboration is at the heart of everything we do, as we believe diverse perspectives lead to better solutions. We celebrate achievements, big and small, and recognize the contributions of each team member.

What You'll Do:

We are looking for a versatile Technical Support Engineers to join our team. As a Technical Support Engineer, you will play a crucial role in supporting our sales efforts by providing technical expertise to potential customers and/or ensure seamless post-sales support, addressing technical issues, and maintaining customer satisfaction.

Key Responsibilities:

We are looking for a versatile Technical Support Engineers to join our team. As a Technical Support Engineer, you will play a crucial role in supporting our sales efforts by providing technical expertise to potential customers and/or ensure seamless post-sales support, addressing technical issues, and maintaining customer satisfaction.

Pre-Sales:

  • Work closely with the sales team to support lead generation efforts, understand customer requirements, and recommend suitable technical solutions aligned with business needs.
  • Partner with the sales team in customer meetings, product presentations, and technical discussions to help convert leads into successful opportunities.
  • Conduct product demonstrations and technical presentations to effectively showcase our IT solutions, features, and capabilities.
  • Assist in preparing technical proposals, solution designs, and proof-of-concept demonstrations.
  • Perform technical assessments, evaluations, and feasibility studies to address customer requirements and technical challenges.
  • Provide expert guidance on product functionality, integration options, and implementation strategies.

What We'd Like You To Have

  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • Experience (internship or entry-level role) in IT or a similar field is highly regarded but not required. Fresh gradutes are highly encouraged to apply.
  • Knowledge in cloud platforms particularly with AWS.
  • Excellent communication and presentation skills; ability to explain technical concepts to non-technical audiences.
  • Proficiency in Microsoft Office Suite.
  • Strong problem-solving skills with a customer-focused mindset.
  • Ability to work independently and as part of a team in a fast-paced environment.

Benefits:

  • Health & Accident Insurance
  • Paid Training
  • Birthday Leave
  • Retention & Assistance Programs

Schedule:

  • 8-hour Shifts
  • Day Shifts
  • Hybrid Work Setup

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