Software Tech Sr. Onboarding Specialist

3 days ago


Makati City, National Capital Region, Philippines Emapta Global Full time ₱900,000 - ₱1,200,000 per year

Lead Transformations in Global Software for Social Good

Our client is rewriting the code of philanthropy through
world-class nonprofit software that drives measurable impact
. Powering $18B in annual giving and supporting over 170,000 organizations, they deliver purpose-built platforms for fundraising, case management, and corporate social responsibility. Their award-winning solutions, recognized by TrustRadius and G2, prove that technology can be both powerful and purposeful. At our client's team, innovation scales with impact-empowering doers of good worldwide to raise more, give smarter, and transform lives through digital-driven change.

What You'll Do in This Role

Be part of our client's team as a
Software Tech Sr. Onboarding Specialist
and take ownership of the full client onboarding process-from kickoff to platform configuration, stakeholder training, and live event support. You'll juggle multiple Giving Day projects while ensuring a seamless, client-focused experience that drives lasting impact.

Career Snapshot

Employment type: Full-time

Shift: 9:00 AM - 6:00 PM Central Standard Time US (Night Shift Philippines)

Work setup: Hybrid, Makati

What's In It for You

  • Day 1 HMO coverage with free dependent
  • Competitive salary package
  • Night differential pay to maximize your earnings
  • Hybrid work arrangement
  • Prime office location in Makati (easy access to MRT stations, restaurants, and banks)
  • Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
  • Unlimited upskilling through Emapta Academy courses (Want to know more? Visit

    )
  • Free 24/7 access to our office gyms with a physical fitness trainer
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
  • Unlimited opportunities for employee referral incentives
  • Standard government and Emapta benefits
  • 20 annual leaves, 5 convertible to cash
  • Fun engagement activities for employees
  • Mentorship and exposure to global leaders and teams
  • Career growth opportunities
  • Diverse and supportive work environment

What You Bring to the Table

  • At least 4 years' experience in onboarding, client implementation, or SaaS training
  • Strong background in managing complex timelines and multiple projects
  • Excellent verbal and written English communication skills
  • Hands-on experience with
    project management tools
    (Salesforce, , Certinia preferred)
  • Ability to work independently, manage client expectations, and troubleshoot issues
  • High attention to detail and solid documentation habits

Nice-to-haves:

  • Experience with fundraising platforms or Giving Day events
  • Familiarity with nonprofits, higher education, or peer-to-peer fundraising

Where You'll Make an Impact

  • Manage 4-10 Giving Day projects at a time
  • Oversee the entire client onboarding and implementation process
  • Configure platforms and lead stakeholder training
  • Provide live event support, including same-day assistance during Giving Days
  • Communicate, facilitate, and manage client expectations effectively
  • Deliver documentation and maintain high-quality project standards

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as one of the
Top 20 Dream Companies of Filipinos in 2024
, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment.
Apply now
and be part of the
#EmaptaEra



  • Makati City, National Capital Region, Philippines Pride Global Full time ₱600,000 - ₱1,200,000 per year

    Job Title: Healthcare Compliance & Onboarding SpecialistLocation:Onsite at Ayala Avenue, MakatiJob Type:Full-timeAbout UsWe are a dynamic staffing organization with a robust healthcare division, committed to delivering exceptional service to our clients and candidates. We believe that compliance and a seamless onboarding experience are critical to our...


  • Makati City, National Capital Region, Philippines Pride Global Full time ₱900,000 - ₱1,200,000 per year

    We're Hiring:Onboarding SpecialistLocation:Onsite at Ayala Avenue, MakatiSchedule:Night Shift (flexible across US timezones)Are you passionate about delivering exceptional onboarding experiences and supporting contingent workforce programs? Join our team at Pride Global as an Onboarding Specialist and play a key role in shaping the journey of contract...


  • Makati City, National Capital Region, Philippines Otter Full time ₱1,200,000 - ₱2,400,000 per year

    Who We AreIn the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants...


  • Makati City, National Capital Region, Philippines Otter Full time ₱1,200,000 - ₱3,600,000 per year

    Who we are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants...


  • Makati City, National Capital Region, Philippines Etrading Software Full time ₱1,500,000 - ₱3,000,000 per year

    Join Etrading Software – Build the Future of Fintech with UsAt Etrading Software, we empower global markets with trusted, high-quality data services, fostering fairness and transparency for all. We are a team driven by trust, innovation, and collaboration, working on cutting-edge financial technology solutions that shape the future.About the...


  • Makati City, National Capital Region, Philippines Yondu, Inc. Full time ₱120,000 - ₱180,000 per year

    Company DescriptionYondu, a Philippine-based IT solutions company owned by Globe Telecom, empowers businesses across various industries through innovative technology solutions. Our mission is to create happier technological experiences by transforming great ideas into excellent business solutions. Established in 2001, Yondu has grown exponentially and offers...

  • R&D Sr. Specialist

    4 days ago


    Quezon City, National Capital Region, Philippines KFC Full time ₱900,000 - ₱1,200,000 per year

    About the role KFC is seeking an experienced R&D Sr. Specialist to join our talented team in Quezon City, Metro Manila. In this full-time position, you will play a crucial role in developing and enhancing our innovative food products, ensuring they meet the highest standards of quality and safety.What you'll be doingConducting comprehensive research and...


  • Mandaluyong City, National Capital Region, Philippines Emapta Full time ₱900,000 - ₱1,200,000 per year

    Powering Seamless Client Journeys Through Innovation Turn first impressions into lasting partnerships. Be the driving force behind smooth, efficient, and impactful client onboarding experiences in the world of digital real estate technology. Join a global technology leader in real estate and property management software-where your project management and...


  • Mandaluyong City, National Capital Region, Philippines Emapta Global Full time

    Powering Seamless Client Journeys Through InnovationTurn first impressions into lasting partnerships. Be the driving force behind smooth, efficient, and impactful client onboarding experiences in the world of digital real estate technology. Join a global technology leader in real estate and property management software-where your project management and...


  • Makati City, National Capital Region, Philippines Emapta Full time ₱1,200,000 - ₱2,400,000 per year

    Powering the Future of E-Commerce, One Seller at a Time. Bring innovation to life by helping top sellers thrive in a world-class online marketplace. Be the bridge between technology and success-and make every seller launch count. Join a global e-commerce powerhouse that values not only productivity but also your personal time. With a flexible hybrid setup...