Product and Clinical Specialist – Surgical Specialties

At Transmedic, a company of EBOS Med Tech, we believe healthcare professionals and patients should have access to world-leading medical devices, whilst ensuring long-term economic sustainability within the healthcare system. As a leading independent distributor of medical technology, we bring innovative medical solutions to healthcare professionals by partnering with world leading companies who share our vision for innovation.

Key Responsibilities

• Develop and maintain a deep understanding of the product's features, benefits, and clinical applications.
• Able to communicate with customers, end-users, healthcare professionals skillfully and with enough technical knowledge.
• Maintaining a good relationship with existing customer network.
• Build and maintain relationships with healthcare professionals, key opinion leaders, and other related persons.
• Stay informed about the latest market trends, competitor updates, development of the products under surgical specialties, and overall market knowledge.
• Ensure that strategies are followed and executed. Including building new leads, expanding the market, and following through marketing activities.
• Maintaining a professional and good working relationship with the team and other divisions within the company.
• Ensure accounts/sales funnel under assigned territory are followed-through and are regularly monitored.
• Helping identify opportunities and grow business at existing clients.
• Execute business objective and strategic plans of the division in driving the business forward.
• Gathering and relaying customer feedback to the product development team for product improvements and future development.
• Maintaining an organize and proper work environment.
• Ensuring that the team and company's missions and values are incorporated into day-to-day work culture.
• Supporting clinical cases of the products under surgical specialties.
• Troubleshooting and resolving technical issues.
• Processing and collecting customer payments and refunds for machine rentals & other related transactions.
• Accomplishing ingress & egress- including coordination with operations and logistics team, paper works and permits, and other related functions.
• Conducting product presentations, hands-on training, in-service training, and refresher training.
• Conducting market research for products under the surgical specialties division.
• Execute tasks and other related functions that forms part of the division's business strategy.
• Prepare price quotations, proposals, brochures, and other important documents that are required as part of the sales process.
• Identifying potential customers and traveling to customer locations.
• Reporting sales, market, and account updates during business meetings.
• Performing miscellaneous duties that falls under the scope/purpose of this role.

Pre-Requisites (Qualifications & Experience)

• Minimum Bachelor's/ College Degree preferably in RADIOLOGIC TECHNOLOGY, Nursing, Medical Technology, Biology, Chemistry, Physical Therapy, Ophthalmology or equivalent.
• Preferably with good clinical experience in handling diagnostic modalities or equivalent medical equipment.
• Sales experience (not mandatory for this role) specializing in medical devices, product, equipment industry with exposure in radiology, surgery, interventional therapy, or equivalent.
• Able to learn and handle multiple products.
• Must be able to travel and be out stationed for days to weeks at a time.
• Fresh Graduates are encouraged and welcome to apply.
• Comprehensive technical knowledge and understanding in Medical and Surgical Equipment.
• Excellent interpersonal and communication skills both written and oral.
• Proficiency in MS office- PowerPoint, Word, Excel and Outlook.
• Must be willing to work with a team and contribute to a harmonious work environment to ensure productivity.
• Preferably with understanding of Government bidding process.
• Effective time management and requires minimal supervision.
• With positive working attitude and able to embrace Transmedic's Guiding Principles, Values, & Mission.
• Practice integrity, honesty, and professionalism at all times.
• Residing in NCR.

More about Transmedic

Transmedic - Where the world's leading healthcare solutions meet the needs of our people.

We open the door to a world of healthcare solutions, connecting professionals and organisations in Asia with leading medical speciality products, local knowledge and personalised service to advance the quality of care for patients who need it most.

We take pride in being different. We put our customers at the heart of everything we do, stay nimble and adaptable, strive for excellence, and foster a team that's passionate and driven.