Network Monitoring Specialist

2 days ago

Taguig, National Capital Region, Philippines DITO Telecommunity Corporation Full time $104,000 - $130,878 per year

Overview

Part of a team that functions as a single point of contact for service disruption, service requests, and for request for change. Overall ticket owner comprising of activities but not limited to incident diagnosis and resolution, request fulfillment and management on service-related modifications.

Functions and Responsibilities


• Point of interface for fault management and change management. Responsible for technical troubleshooting and ensure timely resolution.

• Ensure regular customer communications of status progress on their reported concern.

• Escalate to high level support for prolonged cases for resolution or require their immediate attention.

• Attends to service requests and do necessary system configuration and coordinates with high level support if beyond capabilities.

• Proactive platform and infrastructure monitoring through INMS to ensure platform and service availability.

• Internal and external supplier/support team liaison to drive for service restoration according to SLA requirement.

• To undertake special assignments when required. 

• Other tasks / functions that may be assigned as per business requirement. These may change from time to time to reflect the changing requirement of your position and our business.

Employment Standards


• Full-time employment

• 3-5 years' work experience in the telecommunications industry

• Flexible to work in a 24x7 shifting schedule.

• Holds a university degree in engineering or IT related field.

Job Skills & Qualifications


• Knowledge on IP, Microwave and/or Transmission facility

• Strong telecommunications background.

• Excellent problem solving and analytical skills used to resolve issues and challenges.

• Customer-oriented, strong self-motivated, aggressive, and able to work under pressure.

• Any network certifications are a plus.

  • Network Monitoring Specialist

    7 days ago

    Taguig, National Capital Region, Philippines DITO Telecommunity Corporation Full time

    OverviewPart of a team that functions as a single point of contact for service disruption, service requests, and for request for change. Overall ticket owner comprising of activities but not limited to incident diagnosis and resolution, request fulfillment and management on service-related modifications.Functions and Responsibilities Point of interface for...

  • Cloud Network Monitoring Engineer- BGC

    2 days ago

    Taguig, National Capital Region, Philippines SLI CONSULTINGINC. Full time ₱840,000 per year

    Onsite – BGC, ManilaContract: 6 months (with possible extension)Shifting schedule requiredWe are seeking a skilled Cloud Network Monitoring Engineer to join our team. This role will focus on the design, implementation, and support of network management platforms and custom-developed automations within a cloud environment. The ideal candidate has strong...

  • Network Infrastructure Analyst

    7 days ago

    Taguig, National Capital Region, Philippines beBeeNetwork Full time ₱800,000 - ₱1,200,000

    Job Title:Network Monitoring SpecialistJob Summary:We are seeking a highly skilled Network Monitoring Specialist to join our team. The successful candidate will be responsible for monitoring and maintaining the health of our network, ensuring that it is running smoothly and efficiently.Key Responsibilities:Monitor network performance and identify potential...

  • Become a Network Infrastructure Specialist

    7 days ago

    Taguig, National Capital Region, Philippines beBeeNetwork Full time ₱800,000 - ₱1,200,000

    Job Title: Network Infrastructure SpecialistThe ideal candidate will be responsible for managing and optimizing network infrastructure to ensure high service availability and customer satisfaction.Key Responsibilities:Monitor and manage network incidents, service requests, and changes.Perform root cause analysis and implement solutions to minimize recurring...

  • Telecommunications Network Specialist

    6 days ago

    Taguig, National Capital Region, Philippines beBeeTechnical Full time ₱800,000 - ₱1,200,000

    Job Title: Telecommunications Network SpecialistThis is an exciting opportunity to join our global professional team as a Telecommunications Network Specialist.The role involves analysis, auditing, design, and optimization of telecom networks across domains such as RAN, Transport, Core, OM, and Services Networks.As a key member of our team, you will be...

  • Land Acquisition Specialist

    2 days ago

    Taguig, National Capital Region, Philippines Primus@Knowledge Specialist Inc. Full time ₱600,000 - ₱1,000,000 per year

    About the OpportunityWe are expanding our telecom network and looking for a results-driven Land Acquisition Specialist, preferably with FTK experience to lead the acquisition and permitting of critical sites. This role is perfect for candidates with strong real estate connections and established LGU relationships, who can drive results and ensure smooth...

  • Network Operations Engineer

    2 days ago

    Taguig, National Capital Region, Philippines Baker McKenzie Full time $4,000 - $6,000 per year

    Join to apply for the Network Operations Engineer role at Baker McKenzie2 days ago Be among the first 25 applicants Join to apply for the Network Operations Engineer role at Baker McKenzieThe Network Operations Engineer will support and maintain the Local and Wide-area networks. With the team, the role-holder will take ownership of the full lifecycle of...

  • Cloud Network

    2 days ago

    Taguig, National Capital Region, Philippines I2s Business Solutions Full time ₱1,440,000 - ₱1,464,000 per year

    Requirements:Bachelor's in Computer Science, IT, Computer Engineering, or related field4+ years' experience in network monitoring & cloud infrastructureHands-on expertise with Grafana, Azure, Google Cloud, Oracle, Observability tools (non-negotiable)Strong knowledge of cloud networking (VPCs, subnets, routing tables, security groups, load...

  • Voice network engineer

    2 days ago

    Taguig, National Capital Region, Philippines NYGC Services INC Full time $60,000 - $80,000 per year

    Job Description Job Description Job Title: Voice Network Engineer / Voice Operations Specialist Job Summary: This role is responsible for the comprehensive management of the organization's voice network infrastructure. This includes designing, deploying, administering, and supporting voice services to ensure high reliability and quality. The...

  • Network Professional Specialist

    2 days ago

    Taguig, National Capital Region, Philippines DITO Telecommunity Corporation Full time $40,000 - $80,000 per year

    OverviewO&M support Center is currently responsible for the daily maintenance, repairment, relocation, fiber core quality and utilization management of all optical cables and related facilities of DITO nationwide, and maintenance and repairment work of the 16 submarine cables currently owned by DITO. If there is proficient personnel in business staff to...