Network Monitoring Specialist

4 days ago

Taguig, National Capital Region, Philippines DITO Telecommunity Corporation Full time ₱900,000 - ₱1,200,000 per year

Overview

Part of a team that functions as a single point of contact for service disruption, service requests, and for request for change. Overall ticket owner comprising of activities but not limited to incident diagnosis and resolution, request fulfillment and management on service-related modifications.

Functions and Responsibilities


• Point of interface for fault management and change management. Responsible for technical troubleshooting and ensure timely resolution.

• Ensure regular customer communications of status progress on their reported concern.

• Escalate to high level support for prolonged cases for resolution or require their immediate attention.

• Attends to service requests and do necessary system configuration and coordinates with high level support if beyond capabilities.

• Proactive platform and infrastructure monitoring through INMS to ensure platform and service availability.

• Internal and external supplier/support team liaison to drive for service restoration according to SLA requirement.

• To undertake special assignments when required. 

• Other tasks / functions that may be assigned as per business requirement. These may change from time to time to reflect the changing requirement of your position and our business.

Employment Standards


• Full-time employment

• 3-5 years' work experience in the telecommunications industry

• Flexible to work in a 24x7 shifting schedule.

• Holds a university degree in engineering or IT related field.

Job Skills & Qualifications


• Knowledge on IP, Microwave and/or Transmission facility

• Strong telecommunications background.

• Excellent problem solving and analytical skills used to resolve issues and challenges.

• Customer-oriented, strong self-motivated, aggressive, and able to work under pressure.

• Any network certifications are a plus.

  • Cloud Network Monitoring Engineer- BGC

    4 days ago

    Taguig, National Capital Region, Philippines SLI CONSULTINGINC. Full time ₱840,000 per year

    Onsite – BGC, ManilaContract: 6 months (with possible extension)Shifting schedule requiredWe are seeking a skilled Cloud Network Monitoring Engineer to join our team. This role will focus on the design, implementation, and support of network management platforms and custom-developed automations within a cloud environment. The ideal candidate has strong...

  • Network Sales Specialist

    1 week ago

    Taguig, National Capital Region, Philippines Huawei Consumer Business Group Full time ₱800,000 - ₱1,200,000 per year

    Company DescriptionHuawei Technologies Co., serving a third of the world's population, offers products and services in over 170 countries. As one of Huawei's three primary business units, Huawei Consumer Business Group became the world's third-biggest smartphone maker in 2015. The company delivers a superior user experience with its lineup of smartphones, PC...

  • Land Acquisition Specialist

    4 days ago

    Taguig, National Capital Region, Philippines Primus@Knowledge Specialist Inc. Full time ₱600,000 - ₱1,000,000 per year

    About the OpportunityWe are expanding our telecom network and looking for a results-driven Land Acquisition Specialist, preferably with FTK experience to lead the acquisition and permitting of critical sites. This role is perfect for candidates with strong real estate connections and established LGU relationships, who can drive results and ensure smooth...

  • Network Voice Specialist

    2 days ago

    Taguig, National Capital Region, Philippines Ben Edictio Corporated Full time ₱300,000 - ₱400,000 per year

    This is possibly minimum of 6 months Months Project Based employment (Client is finalizing the details) : It is still a Full time job that you will be having a full-time schedule but as project employee, it is a contractual type to our client for a minimum of 6 Months .* Your contract will be under our company but you will be deployed to our client. Our...

  • Cloud Network

    4 days ago

    Taguig, National Capital Region, Philippines I2s Business Solutions Full time ₱1,440,000 - ₱1,464,000 per year

    Requirements:Bachelor's in Computer Science, IT, Computer Engineering, or related field4+ years' experience in network monitoring & cloud infrastructureHands-on expertise with Grafana, Azure, Google Cloud, Oracle, Observability tools (non-negotiable)Strong knowledge of cloud networking (VPCs, subnets, routing tables, security groups, load...

  • Network Administrator

    2 weeks ago

    Taguig, National Capital Region, Philippines Outsourcey Full time ₱900,000 - ₱1,200,000 per year

    Looking to take your career to the next level? This role is for youJoinOutsourceyand be part of our mission to revolutionize global talent expansion. We connect businesses with dedicated full-time teams in the Philippines, providing cost-efficient solutions without compromising quality. Here's your chance to elevate businesses while shaping the future of...

  • Voice Network Engineer

    7 hours ago

    Taguig, National Capital Region, Philippines AVENSYS CONSULTING INC. Full time ₱1,200,000 - ₱2,400,000 per year

    Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across...

  • Network Engineer

    2 days ago

    Taguig, National Capital Region, Philippines NRI Australia & New Zealand Full time ₱900,000 - ₱1,200,000 per year

    The OpportunityProvide remote IT service & supportConduct configurations & maintenance of network-related equipmentKey ResponsibilitiesAt least 4-6 years' experience as a Network Engineer in a managed service environment or large government agencyProven experience developing, operating & maintaining network systems relating to:Meraki switches, Palo Alto...

  • Network Professional Specialist

    4 days ago

    Taguig, National Capital Region, Philippines DITO Telecommunity Corporation Full time ₱900,000 - ₱1,200,000 per year

    OverviewO&M support Center is currently responsible for the daily maintenance, repairment, relocation, fiber core quality and utilization management of all optical cables and related facilities of DITO nationwide, and maintenance and repairment work of the 16 submarine cables currently owned by DITO. If there is proficient personnel in business staff to...

  • Dealer Network Development Specialist

    4 days ago

    Taguig, National Capital Region, Philippines Omoda Jaecoo Full time $60,000 - $80,000 per year

    Responsibilities:I. Regional Market Research & Network PlanningConduct comprehensive research on local market dynamics, including capacity, competitive landscape, and consumer purchasing trends.Analyze the current dealer network layout to identify market opportunities and coverage gaps.Develop and implement regional network strategies, incorporating city...