Technical Support Representative

14 hours ago

Makati City, National Capital Region, Philippines Payreto Full time ₱300,000 - ₱500,000 per year

Company Description

Payreto is a Knowledge Process company specializing in customizable operations solutions for the financial services industry. Through its four service pillars—Onboarding as a Service, Payments as a Service, Finance as a Service, and Contact as a Service—Payreto helps financial institutions achieve operational excellence. With a global reach and 24/7 support, Payreto offers advanced payment processing, streamlined back-office solutions, compliance-driven onboarding, and top-notch technical support. The company is committed to nurturing a global, inclusive, and forward-thinking team culture, making it the trusted partner of financial institutions worldwide.

Role Description

This is a full-time hybrid role for a Technical Support Representative specializing in POS, Merchant, and E-commerce systems. Based in Makati, the role allows for a combination of in-office and work-from-home arrangements. The Technical Support Representative will handle merchant inquiries, troubleshoot system issues, ensure customer satisfaction, and provide technical guidance and resolutions. Additionally, the role involves diagnosing and resolving technical challenges, collaborating with cross-functional teams, and maintaining a high level of service delivery.

Qualifications

  • Strong Customer Support and Customer Satisfaction skills to address and resolve client inquiries effectively.
  • Technical Support and Troubleshooting expertise to identify, diagnose, and resolve system or service-related issues.
  • Analytical Skills with the ability to assess problems, propose solutions, and make data-driven decisions.
  • Excellent communication skills for explaining technical issues in a clear, non-technical manner.
  • Experience in POS, merchant, or e-commerce systems is a distinct advantage.
  • Ability to work in a hybrid setup with flexibility and adaptability to varying work environments.
  • Proficiency in ticketing systems and technical tools is an asset.
  • Bachelor's degree in IT, Computer Science, or a related field is preferred but not required.

  • Technical Support Representative

    14 hours ago

    Makati City, National Capital Region, Philippines Payreto Full time ₱200,000 - ₱400,000 per year

    WHAT WE OFFERCompetitive Salary PackagesProfessional Development OpportunitiesHybrid Work SetupEquipment ProvidedDay 1 HMOLife Insurance15,000 PHP Signing BonusPOSITION OVERVIEWThe core mission of the Technical Support Representatives is to provide timely, correct, and complete technical solutions (basic to advanced) to client users via call, chat, and/or...

  • Technical Support Representative

    2 days ago

    Makati City, National Capital Region, Philippines Payreto Full time ₱250,000 - ₱500,000 per year

    POSITION OVERVIEWThe core mission of the Technical Support Representatives is to provide timely, correct, and complete technical solutions (basic to advanced) to client users via call, chat, and/or email. Technical Support Representatives are the client's front liners in ensuring that the client's customers will have a positive customer experience.Technical...

  • Technical Support Representative I

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines GOODMAN SUPPORT SERVICES INC. Full time ₱250,000 - ₱500,000 per year

    Functional Overview:As a Technical Support Representative, you will serve as the first line of defense in maintaining service reliability and operational performance across network, application, and infrastructure layers. You will be responsible for monitoring systems, detecting service issues, performing initial triage, and escalating to the appropriate...

  • Technical Support Representative

    6 days ago

    Mandaluyong City, National Capital Region, Philippines EMAPTA Full time ₱324,000 - ₱360,000 per year

    Be the voice that guides customers through their toughest tech challengesWe are looking for a Technical Support Representative who enjoys problem-solving, helping people, and making technology easier to use. If you're passionate about delivering great customer experiences and thrive in a fast-paced environment, this role is for youWhat You'll DoRespond to...

  • Technical Support Representative

    1 week ago

    Quezon City, National Capital Region, Philippines Belly Rub Pet Services Full time ₱240,000 per year

    The Technical Support Representative is responsible for handling and resolving client concerns through phone calls. The role requires excellent communication skills, patience, and strong problem-solving abilities to ensure customer satisfaction. This position is open for fresh graduates, as long as the candidate has basic knowledge in troubleshooting and a...

  • Technical Support Representative II

    2 weeks ago

    Quezon City, National Capital Region, Philippines Ninja Partners Full time ₱900,000 - ₱1,200,000 per year

    Work Set Up: at The Sactum in Quezon CityStart Date: October 20, 2025The Technical Support Representative II is responsible for providing advanced technical support to customers who are experiencing technical issues with their products or services. This position will use technical knowledge to identify and troubleshoot problems, and provide timely and...

  • Technical Support Representative

    4 days ago

    Makati City, National Capital Region, Philippines Percepta Full time ₱200,000 - ₱250,000 per year

    Your potential has a place here with TTEC's award-winning employment experience. As a Technical Support Representative working onsite in Novaliches, you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it...

  • Technical Support Representative

    2 weeks ago

    Quezon City, National Capital Region, Philippines Global Payments Full time ₱300,000 - ₱600,000 per year

    URGENT HIRING: Technical Support Representative at Global PaymentsQualifications:At least High School / SHS GraduateMinimum 1 year TSR experience in a pure voice accountStrong communication and problem-solving skillsWilling to work onsite at Vertis North, Quezon CityOpen to shifting schedules (weekends & holidays included) Available to start on November 3,...

  • Technical Support Representative

    1 week ago

    Quezon City, National Capital Region, Philippines Stark Asia Solutions Inc. Full time ₱120,000 - ₱312,000 per year

    Technical Support Representative (US Account)Location: Eton Centris, Quezon CityStart Date: November 7Virtual Hiring ProcessTotal Package:Up to ₱26,000 Monthly Package₱23,600 Basic Salary₱2,400 Non-Taxable Allowance20% Night DifferentialBenefits:HMO on Day 1Work OnsiteShifting ScheduleLong-term career opportunityAccount Details:US Telco AccountNight...

  • Technical Support Representative

    1 week ago

    Makati City, National Capital Region, Philippines AUMTREND PH INC Full time ₱504,000 per year

    Job description:Provide first and second-level support for software applicationsTroubleshoot and resolve application-related issuesMonitor application performance and system alertsDocument support procedures and issue resolutionsCollaborate with development and infrastructure teamsAssist in application testing and deploymentTrain end-users on application...