Maintenance CSR

2 weeks ago


Makati City, National Capital Region, Philippines Booth Full time ₱250,000 - ₱350,000 per year

**Maintenance Customer Service Administrator

Corb Ltd – UK Facilities Maintenance**
Corb Ltd is a Facilities Maintenance company providing planned and reactive maintenance services to commercial and retail clients across the UK. We operate in a fast-paced environment and value strong communication, a positive attitude, and effective teamwork.

Key Responsibilities

  • Plan and schedule work against available resources (in-house operatives and subcontractors)
  • Raise new work orders
  • Review and order parts, including creating purchase orders
  • Communicate with engineers, subcontractors, and clients via email and phone to provide updates and resolve issues
  • Update internal systems and maintain accurate work order notes
  • Create job sheets and quote forms using our job management system
  • Manage and organize the team inbox

Requirements
Skills Required

  • Strong professional communication skills (email and phone)
  • General IT proficiency, including Microsoft Office
  • Ability to multitask and prioritize tasks effectively
  • Strong organizational skills with excellent attention to detail

Qualities We're Looking For

  • Ability to meet deadlines and work under pressure
  • Self-driven, motivated, and decisive
  • Able to work well independently and within a diverse team
  • Positive mindset with a proactive and solutions-focused approach

Work Schedule

  • Permanent Work-from-Home
  • Monday to Friday, 8:00 AM – 5:00 PM BST (4 PM to 1 AM PH Time)
  • Includes a 45-minute unpaid break

Please Note:
This role requires participation in an on-call rota for out-of-hours emergency calls. A standby allowance is provided in addition to salary.

Benefits
Great Place to Work-Certified Company
Premium HMO
Holistic Employee Experience
Rewards and incentives
Monthly engagement activities
Career advancement opportunities
Paid referral program


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