Architecture Analyst
2 weeks ago
• Endpoint Imaging: Architect and maintain enterprise-wide Windows imaging solutions using MECM and Autopilot.
• Desktop Management: Oversee the deployment, configuration, and maintenance of Windows desktop environments.
• Troubleshooting: Perform advanced troubleshooting and root cause analysis to resolve desktop-related issues efficiently.
• Automation: Develop and implement automation scripts to streamline desktop management tasks.
• Documentation: Maintain comprehensive documentation of desktop configurations, processes, and procedures.
• Collaboration: Work closely with other IT teams to ensure seamless integration and support of desktop systems. Provide expert-level support to technical partners.
Qualifications:
• Experience: 5-7 years of experience in Windows desktop engineering or a related field.
• Technical Skills:
o Practical experience supporting Windows Autopilot including troubleshooting deployment workflows
o Experience with hybrid and cloud-native deployment models.
o Proficiency in Microsoft Intune Windows Device Management
o Strong understanding of Windows OS internals (kernel, registry, services, drivers, etc).
• Analytical Skills: Excellent problem-solving skills with a focus on troubleshooting Windows OS and OS deployment issues across diverse hardware and user environments
• Automation: Experience with scripting languages such as PowerShell for automation.
• Security: Foundational understanding of Windows security technologies, i.e policy, encryption, authentication, network security
• Communication: Strong verbal and written communication skills.
Preferred Qualifications:
• Experience developing and maintaining Windows Imaging in MECM
• Experience with DEX tools for troubleshooting endpoint issues
• Experience working in a Microsoft centric environment (O365, M365)
• Experience working in a large endpoint environment over 50k
• Experience working in a highly regulated industry i.e. Insurance, Healthcare, Banking
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