
F&B Manager
2 weeks ago
Operations Management
- Supervise and ensure smooth day-to-day operations of the breakfast buffet, ala carte, and banquet services.
- Monitor food quality, presentation, and service standards in alignment with hotel and company expectations.
Hotel Relationship Management
- Acts as the primary liason between the company and hotel management.
- Attend coordination meetings and address hotel feedback, concerns, or request promptly and professionally.
Financial and Performance Management
- Monitor sales, cost of goods sold (COGS), and manpower ratio to ensure profitability targets are met.
- Review and analyze financial performance and recommend strategies for improvement.
- Oversee inventory, ordering, and cost control measures.
Guest Experience & Brand Standards
- Ensure consistent delivery of an exceptional dining experience aligned with brand standards.
- Handle guest feedback and concerns with professionalism and care.
People Leadership
- Supervise and coach hotel-based F&B teams to uphold company values and service excellence.
- Coordinate with HR for manpower scheduling, training, and performance evaluation.
- Promote a culture of accountability, teamwork, and service excellence among staff.
Job Type: Full-time
Benefits:
- Employee discount
- Health insurance
- Staff meals provided
Work Location: In person
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