B2B Appointment Setter
2 days ago
This is a remote position.
Schedule: Monday to Friday, standard Australian business hours (8:00 AM – 5:00 PM or 9:00 AM – 6:00 PM)
Join a fast-growing telecommunications company that's making its mark in the Australian market Specializing in telecom solutions for small and medium-sized businesses (20–199 employees), the company has established strong processes, modern infrastructure, and a dedicated sales team across Sydney and Melbourne. After a successful first year, they are now positioned for significant growth and expansion.
As a B2B Appointment Setter, you'll engage with warm, pre-qualified prospects from an established database, connecting with business decision-makers in meaningful conversations that drive results. This is not cold calling—you'll work with targeted leads that fit the ideal customer profile, helping the sales team book high-quality appointments and directly contribute to company growth.
Responsibilities
Engage with qualified prospects from a ZoomInfo database of Australian businesses
Conduct conversational calls with decision-makers at companies with 20–199 employees
Book appointments for the sales team (face-to-face or virtual)
Perform soft sales conversations to pre-qualify prospects when opportunities arise
Maintain detailed records of all prospect interactions in CRM systems
Follow up strategically with leads to maximize conversion
Collaborate with the sales team for smooth hand-offs and meeting preparation
Track and report KPIs to support continuous improvement
Proven experience in appointment setting, preferably in telecom, BPO, or technology industries
Exceptional communication skills for engaging Australian business professionals
Understanding of Australian business culture and communication preferences
Resilient and persistent, able to handle rejection positively
Experience with CRM systems (Zoho preferred) or lead management platforms like SharePoint
Track record of meeting and exceeding KPIs and performance targets
Previous experience with ANZ (Australia/New Zealand) markets strongly preferred
Ability to adapt communication style to a casual, conversational approach
HMO coverage in eligible locations
Permanent work-from-home arrangement
Immediate hiring
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