Client Success

4 days ago

Mandaue City, Central Visayas, Philippines Access Care Proactive Health Full time ₱180,000 - ₱240,000 per year

We are a global company establishing a new entity in the Philippines, and we're looking for talented individuals who are eager to grow with us.

Department: Client Success / Operations

Location: Onsite – Cabancalan, Mandaue City, Philippines (preferred Cebu base)

Reports To: Director of Corporate Accounts

About the Role

Join a fast-growing global company reshaping mobile preventive healthcare. We need a forward-facing client success pro with serious personality—someone outgoing, confident on camera, and fearless on the phone. You will influence and motivate clients to engage with our health activations while creatively finding new ways to drive participation. If you're a natural connector who loves to make things happen, this is your stage.

Key Responsibilities

Client Success & Engagement (≈50%)

•  Serve as the upbeat public face and main point of contact for assigned employer clients

•  Make calls, host video check-ins, and lead QBRs that excite clients to book and expand services

•  Proactively solve problems and create solutions that increase participation and satisfaction

•  Partner with marketing, practice management, and operations to track and maximize every activation

Data Management & Insights (≈50%)

•  Maintain and clean key datasets and CRM records to ensure accuracy

•  Build quick-turn dashboards and reports to track KPIs and engagement

•  Troubleshoot discrepancies and automate recurring tasks for efficiency

What We're Looking For

•  Big personality and strong presence—you thrive on camera and over the phone

•  Proactive, bulldog mindset—you don't wait for instructions; you create opportunities

•  Excellent verbal and written English communication

•  Highly skilled in Outlook, PowerPoint, Excel, Airtable, and experienced with at least one CRM (HubSpot, Salesforce, etc.)

The Offer

•  Full-time, permanent role

•  Monday to Friday, U.S. Eastern Time hours (8 PM–5 AM PH time)

•  Php15,000–20,000 per month base salary plus strong bonus potential tied to performance

•  Rapid growth opportunities inside a rocket-ship company

Application Questions

•  Are you willing to work the night shift (8 PM–5 AM PH time)?

•  Can you reliably commute to or relocate near Mandaue City before starting work?

Job Types: Full-time, Permanent

Pay: Php15, Php20,000.00 per month

Ability to commute/relocate:

  • Mandaue City: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • Are you willing to work in night shift 8PM - 5AM Ph time?
  • Are you able to go to ofice Mon-Fri?

Work Location: In person

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