
Branch Head
1 week ago
Duties and Responsibilities
- Ensures that company policies and procedures are implemented and followed at all times by branch employees.
- Maintains positive relations with all contacts, guests, potential clients, and team members in order to expand the branch's pool of networks.
- Responsible in promoting and marketing the company's products and services, campaigns, retail, etc.
- Recommends sales and promotional strategies for the branch in order to achieve target.
- Conducts pre-operations checking to ensure that cleanliness, orderliness, and readiness of the branch is achieved.
- Ensure that customer service excellence is exercised in the branch by all employees at all times.
- Responses immediately to any major guest concern to ensure that guest satisfaction and retention is achieved.
Qualifications
- Bachelor's degree in Business Administration, HRM, Tourism or any related course
- At least 2 years of working experience in the same capacity
- Strong leadership skills
- Strong analytical and problem solving skills
- Trustworthy and with strong communication and negotiating skills
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