Care Service Coordinator

1 week ago

Bonifacio Global Metro Manila, Philippines Private Advertiser Full time ₱900,000 - ₱1,200,000 per year

An exciting new position of Care Service Coordinator has become available for a motivated and organized professional.

Your key responsibilities will include but are not limited to:

  • Rostering and scheduling of staff to ensure all shifts have been allocated to the required standard
  • Develop and maintain relationships with clients and promote a strong customer focused culture
  • Work together with the customer, family/carers and relevant Case Managers to ensure the client goals are achieved
  • Answering, screening and directing telephone enquiries
  • Responding to emails, queries or requests where possible, alternatively referring stakeholders or customers to the appropriate source
  • Maintain files and documentation
  • Organize maintenance, clinical products and services for clients as requested
  • Available to be on-call outside of normal working hours on a rotating roster to attend to emergency shift cancellations and find replacement staff as required.
  • General office administration duties
  • Ad-hoc tasks as required

The successful candidate must have:

Strong organization and time management skills

Excellent communication skills, both written and verbal

Ability to work in a fast-paced environment and meet deadlines

Excellent computer skills

Strong attention to detail

Please note that only successful candidates will be contacted.

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