Customer Care

2 weeks ago

Cebu City, Central Visayas, Philippines Global Healthcare Resource Full time ₱264,000 - ₱307,400 per year
  • Answer incoming calls according to procedure and Departmental standards.
  • Assist patients in their queries and concerns
  • Collect patients' outstanding balance
  • Assist third party entities, e.g. insurance, in their queries regarding patients' accounts
  • Places outbound collection calls according to procedure and Departmental standards.
  • Collect patients' outstanding balance
  • Assist patients in their billing queries and concerns
  • Cross-train for tasks assigned to the team to ensure continuity of all tasks when needed for backup.
  • Ensures HIPAA guidelines are respected by safeguarding protected health information in the capacity of the position's duties and responsibilities.

Job Types: Full-time, Permanent

Pay: Php22, Php25,500.00 per month

Benefits:

  • Additional leave
  • Company events
  • Free parking
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Language:

  • English (Preferred)

Work Location: In person

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