CSR/Sales account/up to 27k salary
1 week ago
About the role
We are seeking a talented and dedicated Customer Service Representative (CSR) to join our dynamic team at CORPORATE VISIONS INC' in San Fernando Cebu. As a CSR, you will play a crucial role in delivering exceptional customer service and sales support to our valued clients. This is a full-time position with a competitive salary of up to 27,000 per annum.
What you'll be doing
- Providing excellent customer service through a variety of communication channels, including phone, email, and chat
- Handling customer inquiries, complaints, and requests in a professional and timely manner
- Identifying and addressing customer needs, and offering appropriate solutions and products
- Achieving sales targets through effective up-selling and cross-selling
- Maintaining accurate records and documentation of customer interactions
- Collaborating with team members to improve customer experience and drive process improvements
What we're looking for
- Proven experience in a customer service or call centre role, preferably in the Call Centre & Customer Service industry
- Strong communication and interpersonal skills, with the ability to listen actively and respond effectively
- Excellent problem-solving and decision-making abilities, with a focus on providing creative solutions
- Proficiency in using computer systems and customer relationship management (CRM) software
- Commitment to delivering a high level of customer satisfaction and sales performance
- A team-oriented mindset and the ability to work collaboratively in a fast-paced environment
What we offer
At CORPORATE VISIONS INC', we are committed to creating a supportive and rewarding work environment for our employees. In addition to a competitive salary of up to 27,000 GBP per annum, we offer a range of benefits and perks, including:
- Opportunities for career development and advancement
- Comprehensive health and wellness benefits
- Flexible work arrangements and work-life balance initiatives
- Collaborative and inclusive company culture
- Regular team-building and social activities
About us
CORPORATE VISIONS INC' is a leading provider of customer service and sales solutions in the Call Centre & Customer Service industry. Our mission is to empower our clients with innovative strategies and tools to enhance customer engagement and drive business growth. With a reputation for excellence and a commitment to continuous improvement, we are dedicated to creating a positive and rewarding experience for both our customers and our employees.
If you are excited about the prospect of joining our team and contributing to our success, we encourage you to apply now.
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