csr - virtual process - 27k salary

2 weeks ago

San Fernando, Central Luzon, Philippines CORPORATE VISIONS INC Full time ₱270,000 - ₱360,000 per year

About the role

CORPORATE VISIONS INC' is seeking a friendly and customer-focused Customer Service Representative to join our dynamic team in Pampanga Central Luzon. This full-time role offers a competitive salary of 27,000 PHP and the opportunity to work in a virtual capacity, providing exceptional customer support to our clients.

What you'll be doing

  • Handling inbound customer inquiries and requests via phone, email, and other communication channels
  • Identifying customer needs and providing prompt, efficient, and effective resolutions
  • Documenting customer interactions and maintaining accurate records
  • Collaborating with cross-functional teams to ensure a seamless customer experience
  • Contributing to the continuous improvement of our customer service processes and procedures

What we're looking for

  • Excellent communication and interpersonal skills, with the ability to engage with customers in a friendly and professional manner
  • Strong problem-solving and critical thinking skills to address customer inquiries effectively
  • Proficiency in using computer systems and applications, including customer relationship management (CRM) software
  • Adaptability and the ability to work in a fast-paced, virtual environment
  • A passion for delivering exceptional customer service and a commitment to exceeding customer expectations

What we offer

At CORPORATE VISIONS INC', we are dedicated to creating a supportive and engaging work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including:

  • Opportunities for career development and ongoing training
  • Flexible work arrangements to support work-life balance
  • Comprehensive health and wellness programs
  • Collaborative and inclusive team culture

About us

CORPORATE VISIONS INC' is a leading provider of innovative customer service and call centre solutions. With a strong focus on customer satisfaction and a commitment to excellence, we strive to deliver exceptional service to our clients and their customers. Join our growing team and be a part of our continued success

Apply now to become our next Customer Service Representative

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