csr - virtual process - 27k salary
2 weeks ago
About the role
CORPORATE VISIONS INC' is seeking a friendly and customer-focused Customer Service Representative to join our dynamic team in Pampanga Central Luzon. This full-time role offers a competitive salary of 27,000 PHP and the opportunity to work in a virtual capacity, providing exceptional customer support to our clients.
What you'll be doing
- Handling inbound customer inquiries and requests via phone, email, and other communication channels
- Identifying customer needs and providing prompt, efficient, and effective resolutions
- Documenting customer interactions and maintaining accurate records
- Collaborating with cross-functional teams to ensure a seamless customer experience
- Contributing to the continuous improvement of our customer service processes and procedures
What we're looking for
- Excellent communication and interpersonal skills, with the ability to engage with customers in a friendly and professional manner
- Strong problem-solving and critical thinking skills to address customer inquiries effectively
- Proficiency in using computer systems and applications, including customer relationship management (CRM) software
- Adaptability and the ability to work in a fast-paced, virtual environment
- A passion for delivering exceptional customer service and a commitment to exceeding customer expectations
What we offer
At CORPORATE VISIONS INC', we are dedicated to creating a supportive and engaging work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including:
- Opportunities for career development and ongoing training
- Flexible work arrangements to support work-life balance
- Comprehensive health and wellness programs
- Collaborative and inclusive team culture
About us
CORPORATE VISIONS INC' is a leading provider of innovative customer service and call centre solutions. With a strong focus on customer satisfaction and a commitment to excellence, we strive to deliver exceptional service to our clients and their customers. Join our growing team and be a part of our continued success
Apply now to become our next Customer Service Representative
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