CSR (Healthcare) - Virtual Process | Hybrid Set-Up

2 weeks ago

Taguig, National Capital Region, Philippines StaffSmart Outsourcing Full time ₱200,000 - ₱250,000 per year

About the role

StaffSmart Outsourcing is seeking a driven and customer-focused Customer Service Representative (CSR) to join our growing team. This is a full-time hybrid role, allowing you to work both remotely and from our office in BGC Taguig City. As a CSR (Healthcare), you will be responsible for providing exceptional customer service to our clients in the healthcare industry.

What you'll be doing

  1. Handling inbound customer calls and inquiries in a professional and courteous manner
  2. Providing accurate information and resolving customer issues in a timely and efficient manner
  3. Documenting customer interactions and maintaining detailed records
  4. Identifying opportunities to improve customer satisfaction and service delivery
  5. Collaborating with cross-functional teams to ensure a seamless customer experience
  6. Adhering to company policies, procedures, and quality standards

What we're looking for

  1. At least 1 year of experience in a customer service or call centre role, must be in the healthcare industry
  2. Excellent communication and interpersonal skills, with the ability to effectively interact with customers from diverse backgrounds
  3. Strong problem-solving and critical thinking skills to handle customer inquiries and complaints
  4. Proficient in using customer relationship management (CRM) systems and computer applications
  5. A team player with the ability to work collaboratively in a fast-paced environment
  6. Fluency in English and the local language (Ilocano) is preferred

What we offer

At StaffSmart Outsourcing, we are committed to providing our employees with a supportive and rewarding work environment. Some of the key benefits include:

  1. Competitive salary and performance-based incentives
  2. Comprehensive healthcare and insurance coverage
  3. Opportunities for career growth and development
  4. Flexible work arrangements, including hybrid and remote options
  5. A collaborative and inclusive company culture

About us

StaffSmart Outsourcing is a leading provider of outsourcing services, specialising in call centre operations and customer support. We pride ourselves on our commitment to delivering exceptional service to our clients and creating a positive work environment for our employees. Join our team and be a part of our continued success

Apply now for this exciting opportunity

  • csr hybrid set up

    2 weeks ago

    Taguig, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱216,000 - ₱360,000 per year

    HIRING HYBRID SET UP HEALTH CARE ACCOUNT Location: BGC, TAGUIGALL VIRTUAL PROCESS Salary & Benefits:Salary up to 18k to 24k + 7k allowanceHMO for you and your dependents (Immediate Qualified dependents) FOR FREE13 and 14th month payA million worth of LIFE INSURANCE for FREERetirement Plan for FREEFixed weekend off Job Qualifications:1year BPO experience,...

  • Call Center Agent-HYBRID SET UP

    2 weeks ago

    Taguig, National Capital Region, Philippines MM ROYALECARE MARKETING SERVICES INC Full time ₱384,000 per year

    Launch Your Career Today – Fast & Virtual HiringWe're on the lookout for passionate Call Center Agents to be part of our growing team at BGC Taguig. Earn up to ₱32,000/month with great perks and a supportive workplaceWhat's in it for you?Quick & 100% Virtual Hiring – apply from homeFull training + guidance for a smooth startCompetitive pay up to ₱32K...

  • csr | hybrid set up | 10k sob | start asap

    2 weeks ago

    Taguig, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱32,000 per year

    Nezda Technologies Inc. is looking for passionate and dedicated individuals to join our BPO partner company as Customer Care Representatives based in Taguig CityPosition: Customer Care Representative (Healthcare Account)Work Setup: 100% HybridWork Location: Taguig CityQualificationsMust have at least 1 YEAR BPO HEALTHCARE / INSURANCE EXPERIENCEAt least 2...

  • Customer Service Representative CSR

    2 weeks ago

    Taguig, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱31,000 per year

    Job descriptionURGENT HIRING FOR CUSTOMER SERVICE REPRESENTATIVE - Healthcare / Insurance AccountAccount: Healthcare / InsuranceSet Up: HybridLocation: BGC TaguigSchedule: Night Shift and fixed weekends offStart Date: ASAPQualificationsCompleted 2 years in college (no back subjects) or 2 years Vocational CourseWith 1 year of BPO Healthcare/Insurance...

  • Healthcare AR Collections Specialist CSR

    2 weeks ago

    Taguig, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱240,000 - ₱408,000 per year

    Account: Healthcare AR CollectionsTentative Start Dates: Nov. 21 & Nov. 28Nezda Technologies is urgently hiring and looking for CSR's with BPO AR Collections experience in a healthcare setting for our client in Taguig. Apply now and take advantage of our amazing benefitsResponsibilities:Contract reading of disputeWorking for provider sideVerifying claim...

  • CSR Healthcare/Insurance

    2 weeks ago

    Taguig, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱312,000 - ₱384,000 per year

    We are hiring Healthcare Customer Service Representative for an In-House Company Location: BGC, TaguigSchedule/Setup: Nightshift and Hybrid (Fixed Weekends Off)Qualifications:Education: College undergraduate for at least 2 years or associate's degree.Experience: At least 1-year solid contact center experience handling a BPO - Voice - International...

  • Healthcare Recruiters

    2 weeks ago

    Taguig, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full time ₱900,000 - ₱1,200,000 per year

    Access Healthcare is looking for Recruiters to join our team for a 3-month project-based role. The Recruiter will manage the end-to-end recruitment process, ensuring the timely acquisition of top talent for various roles. This is a fully remote position that requires a high level of autonomy and expertise in healthcare recruitment.Key Responsibilities:Manage...

  • Call Center Agents

    2 weeks ago

    Taguig, National Capital Region, Philippines ALL OCEANS MARITIME AGENCY INC Full time ₱180,000 - ₱270,000 per year

    Looking for work? We got youVirtual Process and Hybrid SetupShifting ScheduleEarn 18K-27K for a monthQualifications:at least HS/SHS Graduateat least 1 year Healthcare Account experienceAmenable to work onsite and on a shifting scheduleCan start ASAPInterested?Apply now and be one of our CSRs

  • CSR Healthcare Associates

    2 weeks ago

    Taguig, National Capital Region, Philippines Talent Outsourcing Channel Solutions Full time ₱120,000 - ₱180,000 per year

    About the role Talent Outsourcing Channel Solutions' is seeking enthusiastic CSR Healthcare Associates - Sales (DAYSHIFT) to join our team in Taguig City Metro Manila. This is a full-time role where you will be responsible for providing outstanding customer service and driving sales through inbound calls.What you'll be doingHandling inbound calls from...

  • Call Center Agent-No Final Interview-Virtual Process-Hybrid

    2 weeks ago

    Taguig, National Capital Region, Philippines Valeros Velasco Business Solutions Full time ₱216,000 - ₱384,000 per year

    NOW HIRING Customer Service RepresentativesJoin us - it's journey of growth and success—we're seeking passionate and goal-driven talents to be part of our teamWhat We Offer:Location: BGCWork Setup: HybridSalary: Up to ₱32,000Qualifications:At least 1 year of experience in Telco, Insurance, or Healthcare accountsStrong communication & problem-solving...