Technical Support Analyst- Level 2

Job Qualifications:ExperienceAt least 2 years of relevant experience.Technical Skills & AptitudeFamiliarity with software and technical concepts such as:HTML, JavaScriptWordPressSQL queriesCRM platforms (e.g., Exponea or similar tools)Microsoft Word & ExcelCloud platforms: Azure, GCPPreferred but Not RequiredPrior work experience as a Technical...

The L2 Technical Support Specialist will be responsible for providing level 2 support for Uprise & 4PatientCare. Role Description - Research issues not able to be resolved by Tier 1 and identify system fault o Provides initial fault isolation and proposes resolution for approval by senior team members to limit and address issues promptly.- Prepare...

Monitor cases in Ticketing tool queues.Receive P4 Incidents, Work Orders or "Task Tickets" in Helpmate.Acknowledge and reach out to requester.Look into the reported issue/approved work order and address it within agreed SLA's.Update Log notes in ticketing tool.Resolve ticket after selecting relevant resolution categories in ticketing tool.Incidents and work...

Job SummaryCXApp Philippines is hiring a Technical Support Representative to provide fast, friendly, and accurate product support. In this role, you'll serve as the first point of contact for customer incidents and inquiries—managing tickets end-to-end while troubleshooting across web and mobile applications, integrations, and hardware/analytics solutions....

The IT Security Operations Analyst II is responsible for protecting Microchip Technology Inc.'s information systems and networks from cyber threats. This position requires strong expertise in blue team operations, security operations, vulnerability management, incident response, and security engineering, with practical experience using a range of endpoint...

We're Hiring: L2 Technical Support We are seeking an experienced L2 Technical Support professional to provide advanced technical assistance and resolve complex customer issues. The ideal candidate will have strong problem-solving skills, technical expertise, and the ability to escalate and manage critical incidents while ensuring exceptional customer...

Role SummaryThe L2 Technical Support Specialist will be responsible for providing level 2 support for Uprise & 4PatientCare.Role Description• Research issues not able to be resolved by Tier 1 and identify system faulto Provides initial fault isolation and proposes resolution for approval by senior team members to limit and address issues promptly.•...

Job DescriptionProject Role: Oracle EBS Technical Application SupportLocation: Alabang MuntinlupaWork setup: Hybrid (3 times a week RTO)Job Summary: Senior Oracle EBS Technical Application Support The ideal candidate will have in-depth expertise in PL/SQL, Oracle Forms, and Oracle E-Business Suite (EBS) modules. The role involves providing advanced support,...

Food Safety & Hygiene Academy of the Philippines (FoodSHAP) is theleading and first educational institution in the Philippinesdedicated to developing world-classFood Safety Qualification Programsfor food handlers. Since 2015, we have certified over10,000 professionals worldwide, empowering individuals and businesses with globally recognizedfood safety...

QualificationsTechnical aptitude or familiarity with software and web technologies such as: HTML, JavaScript, WordPress, SQL queries, Exponea (or other CRM platform tools), Microsoft Word, Excel, and cloud platforms (e.g., Azure, GCP).2–3 years of relevant experience in a technical support, application support, or related role.Strong organizational and...