Customer Service Manager

Key ResponsibilitiesManage and oversee aftersales customer service operations, including complaints, inquiries, and service requestsEnsure timely and effective resolution of customer issues and escalationsDevelop and implement aftersales policies, procedures, and service standardsCoordinate with technical, logistics, warranty, and sales teams to support...

Key Responsibilities1. Customer Service ManagementLead, mentor, and motivate the customer service team to deliver high-quality support.Develop service standards, scripts, and workflows to ensure consistent customer experience.Monitor customer interactions and ensure adherence to service-level agreements (SLAs).Handle complex or escalated customer cases and...

Customer Service RepresentativeAssigned Location:130-A 6th St., 7th Ave., East Grace Park, Caloocan CityRole Description:We are seeking a customer-focused professional to manage client communications, address service requests, and coordinate with internal teams to ensure smooth transactions. This position is ideal for someone with prior customer service or...

Key Responsibilities:Customer & Frontline SupportServe as the primary point of contact for customers via phone, email, or walk-inAssist customers with service inquiries, appointment scheduling, and status updatesHandle customer concerns professionally and escalate issues when necessaryService CoordinationSchedule and coordinate service appointments with...

Job description:Key Responsibilities1. Customer Service ManagementLead, mentor, and motivate the customer service team to deliver high-quality support.Develop service standards, scripts, and workflows to ensure consistent customer experience.Monitor customer interactions and ensure adherence to service-level agreements (SLAs).Handle complex or escalated...

Job Description:As a Customer Service Representative (ARM) for our travel agency, you will be responsible for ensuring excellent customer service by promptly addressing client concerns and inquiries across various departments. Your primary tasks will include monitoring client messages, endorsing them to the appropriate department, following up on client...

A Customer Service Officer is responsible for providing exceptional service to clients by answering their inquiries, resolving issues and ensuring satisfaction.  The Customer Service Officer is the primary point of contact for customers, working closely with other departments to ensure the timely resolution of issues.This role plays a crucial role in...

Job Description:As an (Account Relations Manager) for our travel agency, you will be responsible for ensuring excellent customer service by promptly addressing client concerns and inquiries across various departments. Your primary tasks will include monitoring client messages, endorsing them to the appropriate department, following up on client cases,...

YOUR ROLEThe IT Service Delivery Manager is responsible for ensuring that IT services are delivered to the business effectively, reliably, and in line with agreed service levels. This role acts as the primary point of accountability for service performance, coordinating across infrastructure, applications, vendors, and support teams to maintain high...

Job SummaryThe CSR Head for the Travel Agency is responsible for overseeing the customer service department to ensure exceptional support and assistance to clients throughout their travel planning, booking, and post-travel experiences. This role leads the customer service team, manages escalations, monitors service quality, and ensures that every client...