Escalations Support- Ortigas

Job Responsibilities:Handle customer inquiries, issues, and complaints in a professional and effective manner, escalating complex concerns as needed to ensure timely resolution.Accurately document customer interactions, transactions, and order details within the system.Keep up to date with company policies, procedures, and services to deliver reliable...

As a Technical Support Tier I, you will serve as the first line of defense in maintaining service reliability and operational performance across network, application, and infrastructure layers. You will be responsible for monitoring systems, detecting service issues, performing initial triage, and escalating to the appropriate technical teams. This role...

Functional Overview:A Network Support Engineer is responsible for ensuring that IT services meet agreed-upon performance levels. They monitor service performance, identify issues, and implement corrective actions to maintain high levels of service availability and quality.Duties and Responsibilities:Monitor service performance: Use monitoring tools to track...

OverviewThis is a Hybrid position. You must live within a 1-hour commute of our office. After onboarding, a hybrid schedule is based on availability, based on your location.The position hours are 9 am – 6 pm Eastern Standard Time (New York City time zone).Ready to get off the IT machine and come be part of a team where you are more than a cog in the wheel?...

Balance Work and Life While Building Your Career Say goodbye to choosing between career success and personal happiness. Here, you can have both-professional growth in a supportive environment that respects your time and values your life outside of work. With opportunities to sharpen your expertise and make an impact, this role lets you thrive without...

Responsibilities:The primary function of a Collections Quality Analyst is to ensure that collections processes and practices within the organization are efficient, effective, and compliant with legal and regulatory standards.The role focuses on monitoring, evaluating, and improving the quality of collections efforts to optimize recovery rates while...

Do you have service support experience and a freight forwarding background in one? We need you Hit the APPLY button nowJob SummaryHMO on Day 1Receive promising perks and rewardsExperience travel opportunitiesAchieve work-life balanceRequirementsAt least 2-years of experience in the same role/same industry is required for this positionGood customer service...

Protect Systems. Lead Responses. Shape the Future of IT Security.Step into a role where your expertise directly protects systems, data, and operations from real-world threats. As part of a highly skilled team, you'll lead critical investigations and sharpen defense strategies for high-level clients. This opportunity lets you play a central role in...

Job OverviewWe are seeking a highly skilled Senior Technical Support Specialist to provide technical support for Non-KONE Equipment (NKE) within the KSEA region. The ideal candidate will have strong technical knowledge of elevators and escalators, as well as experience in maintenance troubleshooting, drive commissioning, and parameter...

Keep Connections Running Without Losing Yours Stay connected to a career that grows as fast as the networks you support. In the dynamic world of telecommunications, every call, chat, and connection opens new doors for growth. Step beyond your comfort zone, sharpen your technical edge, and build a future where balance and progress go hand in hand. What...