QA & Training Officer

1 week ago

Makati City, National Capital Region, Philippines Maxicare Health Services Inc. Full time ₱1,200,000 - ₱2,400,000 per year

The Quality Assurance and Training Officer ensure compliance with laboratory quality standards and drives continuous improvement across all lab operations. The role focuses on implementing the Quality Management System (QMS), overseeing internal and external audits, conducting staff training and competency assessments, and promoting patient safety through quality and risk management initiatives.

What You'll Do

  • Implement and monitor the Laboratory QMS in compliance with ISO 15189, DOH LTO, and other relevant standards.
  • Lead internal audits, manage CAPA (Corrective and Preventive Actions), and support accreditation readiness (ISO/JCI).
  • Develop and deliver training programs and competency assessments for laboratory staff.
  • Coordinate EQA/PT programs and track performance and corrective actions.
  • Support incident investigations and risk management activities to ensure continuous improvement.
  • Prepare and submit QA dashboards, reports, and audit summaries to management.

Qualifications

Education:

  • Licensed Medical Technologist (PRC)

Experience / Knowledge:

  • 3–5 years' experience in a clinical laboratory, with at least 2 years in QA, compliance, or training.
  • Strong understanding of ISO 15189, DOH, and JCI requirements.

Skills:

  • Skilled in audit management, document control, and staff development.
  • Excellent analytical, communication, and documentation skills.
  • Certifications in ISO 15189 Internal Auditing, Quality Management, or Training are an advantage.
  • Excellent communication, presentation, and interpersonal skills
  • Proficient in Microsoft Office and basic reporting tools

Traits:

  • Empathetic, professional, proactive, and results-oriented
  • Calm under pressure and able to manage fast-paced clinical environments
  • Passionate about service excellence, continuous improvement, and cross-functional collaboration

Next Steps: Required Application Form

To be considered for this role, please complete the following form:

Note: Failure to fill out the form may result in your application not being considered for interview.

Already submitted this form before? No need to resubmit. We'll review your past responses.

What We Offer

We offer competitive and meaningful benefits because we value our team:

  • Guaranteed up to 15th Month Pay
  • Quarterly Rice Subsidy
  • Medicine Benefit
  • HMO Coverage
  • Life Insurance
  • Convertible Leave Credits

Ready to join us?

Make a difference in everyday healthcare—apply today

Note:

If you've applied with us recently and were not selected, we kindly encourage you to reapply after six (6) months. This allows time for further growth and experience and ensures we give every applicant a fair and refreshed consideration. We truly appreciate your interest and look forward to the possibility of reconnecting in the future

Job Type: Full-time

Work Location: In person

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