HR Services Analyst_Benefits and Leaves Administration for APAC region

Job Description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking for
HR Services Analyst
who has proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Title: HR Services Analyst

Work Mode: Hybrid, 2 days work from office in a week

Shift: Regular Ph shift, 9 AM – 6 PM

Location: Pasig City

Contract: 1 year

MUST have skills: Benefits and Leaves administration for PH and other APAC countries, Project Management and Vendor Management

Description:

Primary portfolio of Philippines (covering Payroll, Lifecycle, Benefits, Leave), with other APAC experience

The HR Services Analyst (Intermediate Professional level) uses developed professional expertise while resolving a variety of issues within a moderate scope.Responsible for the execution of all HR services and processing queries up to Tier 2.Responsible for assisting with Tier 3 queries and special projects.

Life Cycle and System Updates

Executes all Tier 1 and Tier 2 employee lifecycle change processes and additional Tier 2 processes, such as Payroll, Benefits, Compensation, standard reporting and LOA's

Leverages intermediate business process knowledge to guide employees through lifecycle changes, customizing the solution to fit individual needs

Utilizes expertise to resolve a variety of moderately complex issues, and often acts as a resource to others. Escalates queries to the Supervisor as appropriate

Identifies trends and initiates process improvements with the manager or HRS project and services teams

Understands trade offs and when to escalate

Understands end-to-end processes deeply and can easily assist in all steps of a multiple step process

Responsible for full region and global processes support

Manages HR Systems data and files, ensuring accuracy, completion, and that all are up- to-date.

Handles sensitive and/or moderately complex queries

Pivots with ease when introduced to new HR Systems configurations; engages in system UAT

Provides standard and non-standard moderately complex reporting to HR stakeholders and line managers

COE Process Expertise

Has an developed understanding of programs and COE processes

Able to answer COE type queries and guide line managers and employees to relevant information and escalates, if appropriate

Able to handle intermediate level COE process complexities

Operational Excellence

Responsible for the knowledge base and HR Systems navigation to resolve employee and manager queries including Workday and HR library

Understands and executes on SLA and KPI's

Provide excellent customer service, high quality resolution and consistent support of standard processes by following documented work instructions and ways of working guidelines.

Understands and follows compliance requirements for SOX, Employee Data Governance and other policy requirements

Ensures data accuracy and integrity with all transactions, communications and stakeholder support

Project Management

May support smaller projects or translation validation as needed.

Qualifications

Bachelor's degree or equivalent work experience; 5-6 years of related work experience

WHAT'S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to
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Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Seema Verma

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement:

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Upon submission of your CV, you grant Avensys Consulting permission to retain your personal information in our electronic database, unless you specify otherwise. This data will be used to evaluate your suitability for current and potential job openings within our organization. Should you wish to have your personal data removed at any point, a simple notification to us will suffice.

Rest assured, we will not disclose your personal information to any third parties, and we remain steadfast in our commitment to providing equal opportunities to all applicants.