Customer Service Representative

5 hours ago

Poblacion P, Philippines California Academy of Lilminius Full time ₱180,000 - ₱300,000 per year

As a Customer Service Representative (CSR), you'll be the frontline support for our valued customers, assisting them with inquiries, providing information about products and services, processing orders, and resolving complaints across various communication channels. Your role is pivotal in ensuring customer satisfaction and delivering professional support to enhance their experience.

  • Maintain a positive, empathetic, and professional attitude towards customers at all times.
  • Respond promptly to customer inquiries and complaints.
  • Communicate with customers through multiple channels, including phone, email, and chat.
  • Acknowledge and resolve customer complaints efficiently and effectively.
  • Demonstrate comprehensive knowledge of our products and services to provide accurate information to customers.
  • Process orders, forms, applications, and requests accurately and efficiently.
  • Keep detailed records of customer interactions, transactions, comments, and complaints.
  • Collaborate with colleagues as needed to address customer needs and concerns.
  • Ensure customer satisfaction by providing excellent service and support.

Qualifications/Skills:

  • Strong written and verbal communication skills.
  • Excellent active listening skills.
  • Exceptional interpersonal and rapport-building abilities.
  • Patient and empathetic attitude towards customers.
  • Willingness to work graveyard shifts, holidays, and weekends as needed.
  • Adaptability and flexibility to thrive in a fast-paced environment.
  • Familiarity with complex or multi-line phone systems.
  • In-depth knowledge of our company's products and services.
  • Expertise in customer service areas such as accounts, sales, or others.
  • At least 6 months of experience as a CSR.

Compensation (starting salary at Php 20,000)

Additional Benefits:

  • 10% Night Differential on Gross Salary
  • Health Maintenance Organization (HMO) upon regularization
  • Performance & Attendance Incentives

Job Types: Full-time, Permanent

Pay: Php20, Php25,000.00 per month

Benefits:

  • Paid training
  • Promotion to permanent employee

Work Location: In person

Expected Start Date: 11/10/2025

  • Customer Service Representative

    5 hours ago

    Santolan P, Philippines Carlcare Service PH Inc. Full time ₱250,000 - ₱300,000 per year

    Job DescriptionThe CSR Team Leader is responsible for overseeing the daily operations of the customer service team, ensuring efficient service delivery, high-quality customer interactions, and achievement of performance targets. This role provides leadership, coaching, and support to CSR staff while maintaining strong service standards and operational...

  • Customer Service Representative

    2 weeks ago

    Bacolod P, Philippines Global Strategic Business Process Solutions Full time ₱240,000 - ₱360,000 per year

    Customer Service RepresentativeLocation: Bacolod (Onsite)Job Description:We are looking for a Customer Service Representative to join our team. The ideal candidate should have at least one year of experience in a BPO setting handling voice accounts (at least managing 40-60 inbound or outbound calls per day).Key Responsibilities:Handle inbound and outbound...

  • Customer Service Representative

    6 hours ago

    Polomolok P, Philippines Ideas Unlimited LLC Full time ₱204,000 per year

    Job Description:The Customer Service Representative is responsible for providing excellent customer support by responding to inquiries, resolving issues, and ensuring a positive customer experience across phone, email, and chat channels. This role requires strong communication skills, attention to detail, and the ability to handle customer concerns with...

  • customer service representative

    5 hours ago

    Malabon P, Philippines Odd Cubes Inc. Full time ₱120,000 - ₱180,000 per year

    Bachelor's degree in Business, Sales and Marketing, or related fieldAt least 1-2 years of proven experience as a Sales Representative, Account Executive, Customer Service Representative or in other sales/customer (manufacturing/distribution/sales/marketing)Preferably has experience in Insurance Company is a plusExcellent communication/presentation skills and...

  • Customer Service Representative

    6 hours ago

    Cebu City P, Philippines Supporting Enterprises Inc. Full time ₱250,000 per year

    Job Purpose:Join our team as a Customer Service Representative and be the voice of excellence If you're passionate about delivering top-notch service and solving customer needs, we want YOUQualifications:At least 1 year of experience as a Customer Service Representative.Experience in handling calls, emails, chats, and performing basic administrative...

  • Customer Service Representative

    2 weeks ago

    Angeles P, Philippines BLACKEDGE DIGITAL MARKETING SERVICES Full time ₱120,000 - ₱180,000 per year

    Join Our Team as a Customer Service RepresentativeAbout the RoleAre you a detail-oriented, experienced, and proactive professional who thrives in a fast-paced environment?We're looking for a Customer Service Specialist to join our Australian account. You'll handle client inquiries across multiple channels, support eBay operations, manage tickets, and...

  • Customer Service Representative

    2 weeks ago

    Minglanilla P, Philippines J Massage and Spa Outsource Full time ₱264,000 - ₱360,000 per year

    We're Hiring: Customer Service RepresentativeSalary: ₱22,000 – ₱30,000 (Terms & Conditions Apply)Work Setup: 100% OnsiteHiring Process: Virtual & Onsite – No Final Interview RequiredAbout the RoleWe are seeking motivated and enthusiastic individuals to join our team as Customer Service Representatives. In this role, you will assist customers through...

  • Customer Service Representative

    6 hours ago

    Tacloban P, Philippines Virtual Staffing Solutions Full time ₱250,000 - ₱400,000 per year

    DescriptionThe Customer Service Representative will serve as the first point of contact for tenants, addressing inquiries, resolving issues, and ensuring a positive experience with our properties and services. This role requires excellent communication skills, a customer-first mindset, and the ability to handle multiple tasks in a fast-paced environment.Key...

  • Customer Service Representative

    5 hours ago

    Cebu City P, Philippines Stark Asia Solutions, Inc Full time ₱240,000 - ₱396,000 per year

    WE ARE HIRING – CSR (Customer Service Representative)Location: 1Nito Tower, Archbishop Reyes Avenue, Lahug, Cebu CityPosition: Customer Service Representative (CSR)Site Assignment: 1Nito Site – Cebu CityCompensation Package:Basic Salary:PHP 24,000 – Entry-levelPHP 25,000 – Mid-levelPHP 26,000 – With strong experienceNon-Taxable Allowance (NTA): PHP...

  • Customer Service Representative

    4 hours ago

    Iloilo City P, Philippines Talentbuzz Full time ₱180,000 - ₱216,000 per year

    Job Title: Customer Service Representative (Pooling – Iloilo City)Posting Start Date: 05/15/2025Company: Hinduja Global Solutions (HGS)Location: Iloilo City, PhilippinesSalary Range: PHP 15,000 – PHP 21,000 per monthAbout HGSHinduja Global Solutions (HGS) is a global leader in Customer Experience and Business Process Management with over four decades of...