Call Center Agents

2 weeks ago

Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full time $104,000 - $130,878 per year

Join our dynamic team as a full-time Call Center Agent. Based in Cebu City Davao del Sur, this is an excellent opportunity to kickstart your career in the customer service industry, even if you have no prior experience. Our fast-paced, supportive environment will provide you with the training and tools you need to succeed.

What you'll be doing

  • Responding to inbound customer inquiries and requests via phone, email, and chat
  • Providing exceptional customer service to resolve issues and ensure customer satisfaction
  • Accurately documenting customer interactions and following established processes
  • Collaborating with cross-functional teams to address customer concerns
  • Continuously learning and expanding your product and service knowledge
  • Contributing to a positive and energetic team environment

What we're looking for

  • Strong communication and interpersonal skills
  • Ability to remain calm and professional under pressure
  • Quick learner with a desire to continuously improve
  • Excellent problem-solving and decision-making abilities
  • Commitment to providing outstanding customer service
  • Fluency in English, both written and spoken

What we offer

We are dedicated to supporting our employees' growth and well-being. In addition to a competitive salary, we offer a range of benefits, including:

  • Comprehensive health insurance coverage
  • Opportunities for career advancement and skill development
  • Flexible work arrangements to maintain a healthy work-life balance
  • Engaging team-building activities and social events

Apply now to start your rewarding career with us.

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